Windows 10: apps deleted and files gone following windows update

A recent Windows 10 update has wiped many of my apps, removed all my live tiles from my start menu and if I try to open basic apps like my word, excel or OneNote, it prompts me for a product key. I copied a folder from my cloud files DropBox and left it on the desktop overnight as a test, and on switching on the pc the following morning, the file had disappeared. How can I get my old programmes back?


I have separate backup disc, but I cannot read the disk to find back up files because I am endlessly being informed the drive is being scanned, then that it is ok, no errors found, then the scan starts again.

:)

 

C windows installer folder - Delete?

He can do symbolic link redirection and move the files in it to a different location. *Wink
Better try it out in a virtual of first. Just a suggestion.

Like:
First move everything in c:\windows\installer to d:\installercache
Then delete c:\windows\installer folder
Then type this in command mode as admin
mklink /d c:\windows\installer d:\installercache

Removing those installer files is a bad idea. it might prevent you from updating or uninstalling apps.

 

Following refresh, have errors updating Windows and installing apps

I did a refresh on my Windows 10 desktop the other day, to see if it would free up space on my boot drive by eliminating stuff I didn't use. That seems to have worked, but I am getting errors in Windows update:




and also installing MS Store apps:




I have tried re-booting, signing out/in of account, downloading and running Windows Update troubleshooter, and clearing Windows update cache with batch file that: stops BITS, stops Windows Update service, deletes cache and re-starts Windows Update service and BITS.

None of those steps fixed my problems, and I am open to suggestions as how to fix this

 

Windows Updates failed to instal

I'm not sure how differant XP media center Edition is but you could clear the history \ cache if these folders are there.

Step 1 Register DLL files.

=================

By trying this step, we can check if the update engines are working properly.



1. Close all instances of Internet Explorer.

2. Click Start and Run, type "Regsvr32 atl.dll" (without quotes) in the Open box and click OK.



Note: There is a space between regsvr32 and atl.dll



3. Similarly, one by one, register the files listed below:



Regsvr32 msxml3.dll

Regsvr32 wuapi.dll

Regsvr32 wuaueng.dll

Regsvr32 wuaueng1.dll

Regsvr32 wups2.dll

Regsvr32 wucltui.dll

Regsvr32 wups.dll

Regsvr32 wuweb.dll

Regsvr32 qmgr.dll

Regsvr32 qmgrprxy.dll

Regsvr32 jscript.dll



Note: If you encounter errors while registering any of these files then skip that file and continue with the next one.



If the issue persists, let's move on to the steps below to verify Windows Update services and temporary folders.



Step 2 Verify the relevant Windows Update services.

=========================================

1. Click Start->Run, type "services.msc" (without quotation marks) in the open box and click OK.

2. Double click the service "Automatic Updates".

3. Click on the Log On tab, please ensure the option "Local System account" is selected and the option "Allow service to interact with desktop" is unchecked.

4. Check if this service has been enabled on the listed Hardware Profile. If not, please click the Enable button to enable it.

5. Click on the tab "General "; make sure the "Startup Type" is "Automatic" or "Manual". Then please click the button "Stop" under "Service Status" to stop the service.

6. Then please click the button "Start" under "Service Status" to start the service.

7. Please repeat the above steps with the other services:



Background Intelligent Transfer Service

Event Log

Remote Procedure Call (RPC)



Note: Event log service is enabled on all of the hardware profiles; this service does not have an option to enable or disable on certain hardware profile.



If it still does not help, let's proceed to step 3.



Step 3 Reload the Update temporary folders.

===================================

One possible cause is that the temporary folder for Windows Update is containing corrupted files. Let's erase all the files there to get the system clean.



1. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



Net stop WuAuServ



2. Click Start, Run, type: %windir% and press Enter.

3. In the opened folder, rename the folder SoftwareDistribution to Sdold.

4. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



Net start WuAuServ



Please test the Windows Update website and let me know the result. If the issue persists, to clarify the issue and provide more accurate troubleshooting steps, please assist me in collecting the following information.