Windows 10: Apps downloading are stuck on scanning

Hello,


So recently I have been trying to install an app on to my laptop from Microsoft edge but, whenever it reaches the scanning part of the download, it gets stuck. I've had it on scanning for the past 20 minutes and nothing is happening. Are there are any solutions to this?


Thank you in advance!

:)

 

Unable to install apps Stuck at Starting Download

Hi,

Thank you for your interest in Windows 10.

I suggest you to follow the methods below and check if it helps.

Method 1

I suggest you to run Windows Store Apps troubleshooter and check if it fixes the issues.
Follow these steps to run the Windows Store Apps troubleshooter:

• Press Windows key + X on the keyboard.
• Click on Control panel.
• Type “Troubleshooting” without quotes in the Control panel search box.
  
• Click on Troubleshooting and click on View all.
  
• Click on Windows Store Apps troubleshooter and follow the on-screen instructions.

Method 2

You may try to reset the Windows Store cache and check. Follow the steps below:

• Press Windows key + R to open run window.
• Type wsreset.exe.
• Press OK.

Method 3

Check if the Date, time and Time zone is set correct.

Follow the steps to set the date and time:

• Right Click on System Tray.
• Click Adjust date and time button.
• Click Change to save the date and time.

Note: Click on the Time Zone tab to check the Time Zone.

Also refer:

Attempts to download apps from the Store are stuck at “Pending”

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

 

Windows Store App stuck downloading but when refreshed changes amount downloaded.

Hi,

One possible reason why your download is stuck may be due to a corrupted file. We suggest that you try the following steps below:

Method 1: Sign out/sign in

• Open the Windows Store app.
• Click on the account logo in the upper-right corner of the app, then click on your account name.
• Click on you account name in the new box, then click Sign out.
• Click on the icon in the upper-right corner again, then click Sign in and choose your account name again.

Method 2: Reset Windows Store cache

• Click Start, then type wsreset and select wsreset.
• When the Store app opens, see if your downloads are working.

Let us know if you will need further assistance.

 

Plague Inc. is not downloading in windows app store but other apps do download.

It is just stuck downloading with no progress made. This is the first time I'm down loading this app on my PC. The troubleshooting steps that are suggested will not work because I downloaded an other app after I started downloading plague inc. and they are
troubleshoot suggestions for if nothing is downloading which is not the case.

Finally there are is no recent changes to my PC.