Windows 10: "Apps not Closing" Error when trying to shut down?

Discus and support "Apps not Closing" Error when trying to shut down? in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello when i try to shut down my computer it says "this app is preventing you from shutting down" however I have no apps open. I went to the event... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by FatHoppa, Aug 2, 2020.

  1. FatHoppa Win User

    "Apps not Closing" Error when trying to shut down?


    Hello when i try to shut down my computer it says "this app is preventing you from shutting down" however I have no apps open. I went to the event viewer and this error comes up "The following application attempted to veto the shutdown: nsload.exe." I went back and it has been happening for the past week. Would anyone have a suggestion to this problem? Thanks!

    :)
     
    FatHoppa, Aug 2, 2020
    #1

  2. Shutdown/Restart Apps Not Closing

    Hi,

    This issue is possibly related to your startup apps. To isolate your concern, we'd like to ask the following:

    • Have you made any changes prior to experiencing this issue?
    • Were you getting any error messages when trying to shut down your device?
    • Have you tried any troubleshooting steps?

    We'll be looking forward to your response.
     
    Eileen Gal, Aug 2, 2020
    #2
  3. Windows 10 photo app crashes (closes) when try to print

    Hello,

    Possible that too much cache and data files are causing the Photos app to crash. For troubleshooting purposes, we suggest that you try to sign out your Microsoft account, sign back in, and then try to check if you will be able to run the troubleshooter for
    Windows apps.

    We also advise that you try to reset the Windows Store cache and see if it helps. You may refer to the steps below on how to reset the Windows Store cache:



    • Press the Windows + R keys to open the Run dialog.
    • Type WSReset.exe.
    • Click on OK.

    WSReset.exe is a troubleshooting tool designed to reset the Windows Store without changing account settings or deleting installed apps. The Windows Store and the command prompt will open without any message. The command prompt will automatically
    close when the Store cache has been reset.

    Keep us posted so that we can further help.
     
    Stephanie Sal, Aug 2, 2020
    #3
  4. "Apps not Closing" Error when trying to shut down?

    0x87AF000B Error when trying to download Fitbit app

    Hi Anne,

    You may experience issues with downloading an app from the Windows Store if you have corrupted Store cache, if there is an issue with the apps availability, and more. To isolate the issue, we'd like to ask a few questions:

    • Are you only receiving this error when downloading that certain app?
    • Have you made any changes on your settings prior to the issue?
    • Have you installed any updates on your computer recently?

    Meanwhile, we suggest resetting your Store cache with the following steps:

    • Press the Windows logo key + X.
    • Select Command Prompt (Admin).
    • Type in WSReset.exe, then hit Enter.

    WSReset.exe is a troubleshooting tool that clears the Windows Store cache without changing account settings or deleting installed apps. It will show a command prompt window which is blank, but it is clearing the cache. Just wait for the
    Store to close and open automatically.

    We look forward to your response.

    Thank you.
     
    Angela Pun, Aug 2, 2020
    #4
Thema:

"Apps not Closing" Error when trying to shut down?

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