Windows 10: Apps not responding, system error restarting

Discus and support Apps not responding, system error restarting in Windows 10 Support to solve the problem; Windows 10 seemed to work great in the beginning and then about 2 weeks ago I started having issues. Now I am unable to do anything within windows 10.... Discussion in 'Windows 10 Support' started by LJE, May 6, 2016.

  1. LJE
    LJE Win User

    Apps not responding, system error restarting


    Windows 10 seemed to work great in the beginning and then about 2 weeks ago I started having issues. Now I am unable to do anything within windows 10. All apps non responsive and shortly after I have attempted to open anything, system has an error and computer restarts.
    I have contacted Microsoft and was told that out of courtesy they would take a look and if problem was simple enough try would fix it. Well I take it wasn't easy or simple as I was then told that Microsoft has an Assure plan for $150.00 a year which would give me 24/7 Support help. Unfortunately I don't have an extra 150 at the moment nor do I have a working computer. Thank goodness for my tablet so I can get here to see if someone might be able to help me. At the moment, I am once again trying a reset.

    :)
     
  2. David Haz Win User

    Windows 10 Calculator not working

    Hello,

    If a default Windows 10 app is missing or not working correctly, it might be due to the system being outdated or there is a corruption within the system or profile that you are using. For us to isolate the issue in launching the Calculator app in Windows
    10, kindly respond to the questions below:

    • Did the problem in opening the app started recently?
    • When attempting to open the app, are there any error messages that appear?
    • Are you able to launch the app using another local account?

    As a first troubleshooting step, we suggest that you check if there are updates that are waiting to be installed on your device. If there are, kindly install them and restart your device. After restarting, attempt to launch the app.

    We look forward to an update from you.
     
    David Haz, May 6, 2016
    #2
  3. Windows 10 Mail & Calendar will not open

    Abdul_Malik: Tried system file checker...no error found. Restarted, mail will not start. Tried windows update in settings/system update. Responded with "configuring update for windows 10" and took 10 min, then replied "error" then displayed a repeat option.
    Tried some other unsuccessful stuff and went back to "system update" and clicked "retry". After 10 min of configuring it started to update. The update took 70 min with several restarts. I go back to apps and mail and calendar are still there. Click on mail
    and hooray! it starts. After some minor configuration mail is back along with all my folders and files. I have no idea why system update would not work at first but then worked on retry. Back to normal, whatever that is. thanks to all.
     
    Coyote_4os2, May 6, 2016
    #3
  4. davidhk Win User

    Apps not responding, system error restarting

    3 suggestions : Please use the suggestions in the order they are listed.

    1. Create another user account with exactly the same privileges as the one you are using > login to it > see if the problems you described still persist.

    2. Re-install and re-register Windows apps
    https://www.tenforums.com/tutorials/3...ws-8-10-a.html

    3. Repair Install of Windows 10.
    Repair Install Windows 10 with an In-place Upgrade
    It will allow you to keep your files, settings and apps.
    No product is required.
    Activation is automatic.
     
    davidhk, May 6, 2016
    #4
  5. LJE
    LJE Win User
    Thank you David for replying to my post and I apologize for not getting back sooner.

    Unfortunately I was unable to do a thing after this post. As I attempted to do anything I could not get my system to even allow me into safe mode and all else ended up at a dead end for repair or even to reinstall. In middle of move, I had lost my installation disks for Windows 7 and without having the prod number, I decided to purchase a Windows 10 full version and do a clean install.
    After fudging around I was finally able to get the install completed and just loaded apps which I only needed for now to make sure all was good and about three days later...trouble. Once again all apps and task bar was non responsive and the restarting began.
    I then went to attempt a repair or diagnose and came back could not repair. Tried other choices I had and once again nothing. Frustrated and highly irritated, I shut it all down and got on my laptop.
    after a night of reading I decided to try somethings. I had a really tough time getting into safe mode but once there I did a sfc /scannow at first it came up with can not repair. Then I tried it again and it repaired some I believe but could not repair all and a opencl.dll file is corrupt and so is other for store.
    I exited and decided to review further but once I tried to get back into system, it wouldn't let me at all.
    What I have read to some degree is that the opencl.dll file is connected to Nvidia graphic card. Supposedly MS and Nvidia is aware of this issue for sometime but I assume no remedy has been made.
    My question now is this...
    I bought Windows 10 full version thinking the problem was with all the upgrading and other apps I had on my computer. Now Do I reinstall windows 10 without addressing the Nvidia opencl.dll issue and end up with the problems again? or Change out my graphics card to other than Nvidia and reload? or Find a new Windows 7 and just go back and wait for issues to be fixed before going back to windows 10? or might someone else have another idea to try?
    I could also pay MS $150.00 to have access to support for a year as they suggested.
     
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Apps not responding, system error restarting

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