Windows 10: Arc Touch Mouse no longer working

Discus and support Arc Touch Mouse no longer working in Windows 10 Drivers and Hardware to solve the problem; I have had this mouse since about 2014 and I have never had a single problem with it, but after this last update it no longer connects or even... Discussion in 'Windows 10 Drivers and Hardware' started by AshtonEckholdt, Oct 10, 2019.

  1. ASHTONECKHOLDT
    AshtonEckholdt Win User

    Arc Touch Mouse no longer working


    I have had this mouse since about 2014 and I have never had a single problem with it, but after this last update it no longer connects or even registers as Arc Touch in my system settings. I have tried everything they have said to reconnect it, but none of it works. Is there anything else I can do or do I just need to buy a new mouse?

    :)
     
    AshtonEckholdt, Oct 10, 2019
    #1
  2. AMI SCHREIBER
    Ami Schreiber Win User

    Bluetooth Arc Touch mouse is not working

    I'm having the exact same issue and have already tried all the suggested troubleshooting steps.
     
    Ami Schreiber, Oct 10, 2019
    #2
  3. LOV DOLLENTE
    Lov Dollente Win User
    Microsoft RVF-00052 Arc Touch Mouse

    Hi Logan,

    To better assist you, please clarify the following:

    • Did you make any changes prior to this issue?
    • Have you tried using the mouse on a different computer?

    Meanwhile, to troubleshoot Microsoft Arc Touch Mouse, we suggest performing the steps provided on this
    link. Keep us posted with the result.

    Regards.
     
    Lov Dollente, Oct 10, 2019
    #3
  4. IVEROLOGY
    Iverology Win User

    Arc Touch Mouse no longer working

    Surface Arc Mouse (2017) Stopped Working

    Hello Melchizedek,

    My current build is Windows 10 Version 1703 (OS Build 15063.483).
    I tried all the troubleshooting you suggested below and although it indicates that my Surface Arc Mouse is “Connected” it still does not work.

    Thanks,

    Iver
     
    Iverology, Oct 10, 2019
    #4
Thema:

Arc Touch Mouse no longer working

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