Windows 10: Arcsoft/Win10

Discus and support Arcsoft/Win10 in Windows 10 Software and Apps to solve the problem; When using Arcsoft with WIN 10 my video screen only fills the top left hand corner (it works OK on WIN 7). I've tried various Settings combinations... Discussion in 'Windows 10 Software and Apps' started by jjrw_1948, Apr 8, 2019.

  1. JJRW_1948
    jjrw_1948 Win User

    Arcsoft/Win10


    When using Arcsoft with WIN 10 my video screen only fills the top left hand corner (it works OK on WIN 7). I've tried various Settings combinations and resolution settings but no luck.

    Please help,

    John

    :)
     
    jjrw_1948, Apr 8, 2019
    #1
  2. ZOLTANDOBAI
    ZoltanDobai Win User

    Negative Scanner (Arcsoft) fails on Win10

    same here. scanner does not work - the software says that the device is not connected. Win10 recognises it as a "Vimicorp 338 camera", and the ArcSoft tool thinks that the scanner is not connected
     
    ZoltanDobai, Apr 8, 2019
    #2
  3. CLEMENTMCGANN
    ClementMcGann Win User
    Negative Scanner (Arcsoft) fails on Win10

    I bought a Silvercrest Negative scanner in Lidl (It scans old 35mm film). It worked fine in 8.1, but in win10 it dies when you calibrate the scanner or try to acquire an image. Software is from ArcSoft. Scanner manufactured by Kompernass H GMBH, Burgstrasse
    21, 44867 Bochum, Germany. date 2014-10, model: SND3600A2 IAN:103081.

    I tried reinstalling from the CD, I downloaded driver from

    https://www.kompernass.com/index.php?route=information/support&filter_name=negative scanner

    which didn't help either. Any suggestions? Thanks
     
    ClementMcGann, Apr 8, 2019
    #3
  4. ZOLTANDOBAI
    ZoltanDobai Win User

    Arcsoft/Win10

    Negative Scanner (Arcsoft) fails on Win10

    Hi, I have the very same issue!

    scanner does not work - the software says that the device is not connected. Win10 recognises it as a "Vimicorp 338 camera", and the ArcSoft tool thinks that the scanner is not connected
     
    ZoltanDobai, Apr 8, 2019
    #4
Thema:

Arcsoft/Win10

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