Windows 10: Arrow key "stuck" in Windows key menu & search bar. Not a mechanical issue.

When I press the windows key or click in the search bar, the down arrow key is "stuck" down and it continually scrolls through the different programs/past searches. Windows explorer works fine.

Microsoft edge works fine, except for when it brings up specific boxes like the "Do you want to close all tabs", the highlighted button is the furthest down and it takes multiple clicks to "interrupt" it and make a selection, even when using the x to close that window.

The Settings menu also has the highlighted link "stuck" as the furthest down link.



I've unplugged the keyboard and used the mouse to click the windows key, still the same problem even with no keyboard plugged in! So it's definitely not mechanical.

I have reinstalled keyboard drivers, changed language settings, turned off all keyboard accessibility options (eg Sticky keys), restarted, gone back to an old save point- no success.

I had this same issue once about 6 months ago, the only thing that fixed it was reinstalling windows. And now it's back.

Please help!

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:)

 

down arrow key stopped working

My razor lycosa down arrow key decided to not respond at some point today. The other ones work and so does the numpad arrow if i turn off the numlock. Sounds like its just broken and im screwed, but any suggestions?

 

Start menu,Wifi key, Search key not working

Hello Nikhil,

The issues with accessing the Start menu/ Windows key might have occurred due to corrupted/ missing system files after installing the latest update on your computer.

Provide us with additional information to assist you better with this issue:

• Have you made any changes to the operating system prior to this issue?
• What is the complete error code/ error message with this issue?

I suggest you to try the troubleshooting steps suggested from the Microsoft helps article like: Check for updates, Restart the computer, run the troubleshooter, create test user account and check if it helps.

Troubleshoot problems opening the Start menu or Cortana

Hope it helps. Get back to us with an updated status of accessing the Start menu, Search bar for further assistance.

Thank you.

 

Issues with accessing apps throuhg Start Menu and Search bar on windows10.

Hi Indrik,



I realize the inconvenience you are experiencing with Windows 10. I will certainly help you.



This issue might occur if some system files is corrupt.



To assist you better, please provided us the information below:

• Are you getting any error message when you click on Start Menu?

I suggest you to follow the steps provided in Microsoft Help Article about Start menu issues and also try to start Windows Search service. Check if it helps.



Step 1: I recommend you to refer to the suggestion provided in the Microsoft Help Article and check if it helps.

Troubleshoot problems opening the Start menu or Cortana:

https://support.microsoft.com/en-us...ubleshoot-problems-opening-start-menu-cortana

Step 2: I suggest you to try to start Windows Search services
and check if it helps.

1. Press Windows Key + R Key.

2. Type "services.msc" without the quotes and click on it.

3. Search for Windows Search.

4. Double click on it and under Startup type, select
Automatic.

5. Then click on Start button.


Note: If you are not able to change the Startup type, then continue starting the service by clicking on Start button.

Please get back to us with an update on issue with using Start Menu and search bar, we will be happy to help.



Thank you.