Windows 10: Arteck HW 192 Keyboard wrong driver.

I just got an Keyboard Arteck HW 192 from Amazon.
After charging it won't turn on.
I found out that Win10x64 2004 installed an generic driver from 2006 !!! called USB HID DEVICE.
Uninstalling and reinstalling does nothing, System restart either.
Any Recommendation?

:)

 

Bootcamped Windows10: Blutooth ARTECK HB030B Keyboard Issues

I tried to do exactly what you said, I even took a screenshot to send you (See Below) but it still did not work. After a while of me talking with my family my computer randomly restarted, and when I tried to connect the ARTECK HB030B on launch, and though
I reached the bootcamp screen with the other keyboard, and was able to maneuver with the ARTECK; (this is normal, as in I've tried it before). Before hitting enter with the other keyboard plugged in, I removed it.

Much to my surprise, despite remembering that I've tried this before, (I may be wrong and not have tried it), it is still working and I am typing from it now.

My only question is a big one: how did this connect again despite your suggested fixes not working (apparently) right after?

In any case, thank you. Can I post further if this happens again?

 

Windows 10 keeps installing wrong keyboard driver.

Hello Tony,

Thank you for posting your query in Microsoft Community.

I request you to try uninstalling and reinstalling the Keyboard Drivers.

Step 1: Uninstall the Keyboard Drivers

• Press “Windows Logo” + “X” keys on the keyboard.
• Click on “Device Manager” from that list.
• Search for the Keyboard from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then remove
  the corrupted drivers from the computer.
• Follow the on-screen instructions to complete it and then restart the computer if prompted.

After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.

Update Driver Software from the Manufacturer’s website:

Step 2: Go to the Computer manufacturer’s website and search for the latest Windows 10 drivers available for the Keyboard and then install it by following the instructions given in the website.

If you still have the issue, install the drivers in compatibility mode.

Download the drivers from manufacture's website for Windows 10, if there no drivers available for Windows 10, download the latest driver from the manufacturer’s website and
try installing it in compatibility mode.
Compatibility mode runs the program using settings from a previous version of Windows.

Follow these steps to install the drivers in compatibility mode and check if that helps.

• Download the driver from the manufacturer’s website.
• Right-click on the driver setup file and click on
  ‘properties’.
• Click on the ‘compatibility’ tab and check the box
  ‘Run this program in compatibility mode for’ and select the operating system from the drop down menu and proceed with the installation.
• Once this is done, restart the computer and check if the issue persists.

You may also refer: Make older programs compatible with
this version of Windows (Steps applies to Windows 10)

I hope this helps you. If you have any further query in future, feel free to contact us. We will be happy to help you.

Thank you.

 

Keyboard problem in Windows 10

Hi David,

Thank you for posting your query in Microsoft Community.

I suggest you to check if the issue persists when you connect another keyboard to your system.

If the issue is with the keyboard, then suggest you to update the keyboard drivers by following the steps below.

• 
  Press Windows key + X and select
  Device Manager from the list.
  
• 
  Expand ‘Keyboard’ from the list.
  
• 
  Right click on the driver and select ‘update driver software’ and follow the prompts.
  

Hope the information is helpful.