Windows 10: Asking for parental permission...?

I tried to open Firefox this morning, and was greeted with a tab telling me to ask for permission from an adult in my family. Not only am I 18 and NOT in a Microsoft family, this wasn’t happening even yesterday. I have no idea how to fix this, and any help online I’ve has not worked.

submitted by /u/Wildfire226
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:)

 

Parental Settings

Hi
Anngelique,

To better assist you with your concern, please follow troubleshooting steps on how to remove parental controls below:

• Go to the Control Panel from the Windows Start menu.
• Click User Accounts.
• Click Parental Controls.
• Click on your account photo.
• Choose Parental control off.

The steps provided works only if the user account has full access to the PC.

Let us know if you have other concerns.

 

Parental Controls aren't working

Hi,

The issue could be because of corrupted files. I suggest you to delete the corrupted files yourself and see if it helps

to resolve the issue, please follow these steps:

1) Make sure your children are signed out of any monitored accounts.

2) Sign in with an administrator account and find the folder that contains the corrupted files.

There are two ways to do this. The easiest way is to enter the complete file path:

• 
  On the Start screen, type C:\ProgramData\Microsoft\Windows\Parental Controls and press Enter.
  

• 
  If you’d rather open each folder individually, follow these steps:
  

a. Go to This PC

b. Open C:, open the
ProgramData folder, open the Microsoft folder, open the
Windows folder, and open the Parental Controls folder.

3) Delete all contents of the Parental Controls folder.

This will delete any corrupt files. Your settings will be downloaded again from familysafety.microsoft.com the next time you sign in.

Hope it helps. Reply with the result and I'll be happy to help you further. Thank you

 

Google Chrome asking for Parental Permissions when accessing

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are facing issues when using Google Chrome on your PC as it keeps asking for permission from parent.



Ideally, you get this error if you were previously added into Family Group as a Child account and then Google Chrome was restricted from being used.



Let’s try a couple of troubleshooting steps and see if that helps in fixing the issue.



Method 1:



Try re-installing Google Chrome on your PC. Refer the below articles to re-install Google Chrome on your PC.

• Uninstall Google Chrome
  
• Download & install Google Chrome
  

Method 2:



Create a new user account and then login with the same Microsoft Account and see if you face the same issue. Kindly follow the steps mentioned below to convert Microsoft Account to Local Account.

1. Press Windows + S to open Search
   
2. Now type Your account info
   
3. Click on Sign in with a local account instead
   
4. Follow the on-screen instructions.
   

Once you move to a local account create a new user account and sign in with your Microsoft Account and then see if you receive the same error. Refer the article

Create a local user or administrator account in Windows 10



In addition, you can also try providing the parental consent for your Account and see if that helps. Refer the section
How do I provide consent for a child account? and sub-section
I'm an adult but I'm being asked for parental consent. What do I do? from the article

Parental consent and Microsoft child accounts



Let us know how it goes.



Regards,

Prakhar Khare

Microsoft Community – Moderator