Windows 10: Asphalt 9: Legends bugged start-up

Hello world,


I've recently installed Asphalt 9: Legends from the Microsoft Store.
However, when I click 'Play' it shows the Gameloft logo as usual, then it changes to the A9 logo with a diamond shaped loading icon at which point a blue box pops up with a white button in the bottom middle, without any text in it.

I know it is a button because I can click it, but it loads for a second and then the box pops up again.

What does it say/ What can I do to fix it?


Tnx,

From Walhalla

:)

 

Asphalt 9 legends installing error

I try to install Asphalt 9 legends game but i can not install it.it says "couldn't install.we will retry shortly"but others apps and games are install without any problem.

My Country or region sri lanka

Time zone is (UTC+05:30) Sri Jayawardenepura

 

Downloading Asphalt 9 ;Legends from Microsoft Store but gives error in between: Coundnt download we will retry shortly

Asphalt 9 ;Legends from Microsoft Store but gives error in between: Coundnt download we will retry shortly

 

Asphalt 9 legends installing error

Hi PavithNimantha,

I would recommend following the below steps to gather some more information such as error codes:

- Open Settings

- Select Update & Security

- Select Troubleshoot (left-hand side)

- Select Windows Store Apps (under the Find and fix other problems heading)

If this doesn't resolve your problem, please try the following:

- Press Windows key + r to open Run (or right-click the Windows start button and select Run)

- Enter: perfmon /rel

You may see an error/critical event with the name of Asphalt. If you click into this, you will see some additional information. Could you please send through a screenshot of this window?

Looking forward to your response,

Nathan