Windows 10: Asphalt 9: Legends bugged start-up

Discus and support Asphalt 9: Legends bugged start-up in Windows 10 Gaming to solve the problem; Hello world, I've recently installed Asphalt 9: Legends from the Microsoft Store. However, when I click 'Play' it shows the Gameloft logo as usual,... Discussion in 'Windows 10 Gaming' started by From Walhalla, Sep 19, 2018.

  1. Asphalt 9: Legends bugged start-up


    Hello world,


    I've recently installed Asphalt 9: Legends from the Microsoft Store.
    However, when I click 'Play' it shows the Gameloft logo as usual, then it changes to the A9 logo with a diamond shaped loading icon at which point a blue box pops up with a white button in the bottom middle, without any text in it.

    I know it is a button because I can click it, but it loads for a second and then the box pops up again.

    What does it say/ What can I do to fix it?


    Tnx,

    From Walhalla

    :)
     
    From Walhalla, Sep 19, 2018
    #1

  2. Asphalt 9 legends installing error

    I try to install Asphalt 9 legends game but i can not install it.it says "couldn't install.we will retry shortly"but others apps and games are install without any problem.

    My Country or region sri lanka

    Time zone is (UTC+05:30) Sri Jayawardenepura
     
    PavithNimantha, Sep 19, 2018
    #2
  3. Downloading Asphalt 9 ;Legends from Microsoft Store but gives error in between: Coundnt download we will retry shortly

    Asphalt 9 ;Legends from Microsoft Store but gives error in between: Coundnt download we will retry shortly
     
    maazmunir8, Sep 19, 2018
    #3
  4. Asphalt 9: Legends bugged start-up

    Asphalt 9 legends installing error

    Hi PavithNimantha,

    I would recommend following the below steps to gather some more information such as error codes:

    - Open Settings

    - Select Update & Security

    - Select Troubleshoot (left-hand side)

    - Select Windows Store Apps (under the Find and fix other problems heading)

    If this doesn't resolve your problem, please try the following:

    - Press Windows key + r to open Run (or right-click the Windows start button and select Run)

    - Enter: perfmon /rel

    You may see an error/critical event with the name of Asphalt. If you click into this, you will see some additional information. Could you please send through a screenshot of this window?

    Looking forward to your response,

    Nathan
     
    NathanT_06, Sep 19, 2018
    #4
Thema:

Asphalt 9: Legends bugged start-up

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