Windows 10: Assistance Required for Subscription Renewal Issue

My name is Ashley. my email is; *** Email address is removed for privacy *** am experiencing an issue with my subscription. I renewed it in June of this year through my account and have the receipt for reference. However, when I log into my account using the same email, it is indicating that I need to renew my subscription again.Could someone please assist me in resolving this matter?Thank you for your help.

:)

 

Game subscription renewal

Thanks for providing us specific details on what game you are experiencing this issue. If your account's billing and payment information are up-to-date and you're still having issues renewing your game subscription, we suggest that you follow the steps provided
on this
link on how to renew your Microsoft subscription. As stated on that page, some subscriptions that started using a prepaid card can't be renewed. To resolve this, you may purchase a new subscription for the game at

Microsoft Store.

If you still encounter the same issue after following the solutions we have provided, you may get in touch with our Answer Desk sales and support team. Refer to this

link for more information.

Notify us if you have other questions. We'd be glad to further assist you.

 

How to cancel a subscription renewal?

This guide will help you to cancel your subscription renewal.

https://support.microsoft.com/en-in/help/4522164/microsoft-account-how-to-cancel-your-subscription

Just follow the steps in it and you would not have to spend money on renewal.

 

Mixradio subscription renewal issue

Sir my mixradio unlimited subscription was expired,now i want to renew my subscription so how can i get voucher code .