Windows 10: ASUS Laptop again refusing to sleep now due to mousecoreworker.exe

I had fixed the sleep on this maybe a month or so ago. Had been sleeping great. Then I noticed it never sleeps anymore

I ran powercfg /requests and the dreaded mousecoreworker.exe is running, related to windows update.
So I stopped the service and forced it to sleep.

This is the same problem on the recently sleep fixed optiplex 755. There was a 2002 bug about sleeping and windows update was supposedly fixed, and both these pc are running the latest 20h2 windows. And still windows update is stopping sleeping.

I cant keep up with this issue...what is the fix. It is unreasonable to expect a pc to sleep ? Have to shut down to save power, like yank the plug the only sure way it will sleep.

I also have a 3rd PC which sleep is hopelessly broken on, I have to power off if I try to manually sleep it as it wont come back up, it also never shuts off.
Today on that one I did an inplace repair upgrade to see if it would help, but nope, same behavior.

Out of 5 win10 PC I have, only 1 reliably sleeps, not a great record.

:)

 

ASUS Laptop Won't Wake from Sleep Mode

OS Name Microsoft Windows 10 Pro
Version 10.0.18363 Build 18363
System Manufacturer ASUSTeK COMPUTER INC.
System Model UX490UAR
System Type x64-based PC
SMBIOS Version 3.0

Problem: about 80% of the time, my laptop won't wake up from sleep mode via keyboard press or mouse move/click. I seem to be missing many common features in power plan too, even after fresh Windows 10 install.

Troubleshooting Steps:

1. Reinstalled Windows 10 (clean)
2. Updated all drivers
3. Replicated on multiple Windows 10 versions, updates
4. BIOS latest version
5. No USB devices attached, ever. Only USB-C power and bluetooth mouse
6. Disabled "fast startup" in control panel

 

Unable To Connect Boase Headphones To ASUS Laptop.

Hi Chris,



Thank you for writing to Microsoft Community Forums.



In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

1. What is the model number of the Bose headphone?
   
2. How are you trying to connect the headphones to the laptop?
   
3. What is the model number of your ASUS laptop?
   
4. Are you using a wired or a wireless Bose headphone?
   

I suggest you to follow the steps mentioned in Connecting To A Computer
and try connecting your headphones to the laptop.



If you are still facing issues connecting the headphones to the laptop, I suggest you to elaborate on the issue, so that we can understand the concern and reply to us to help you further.

 

Sleep

Hi,

This may happen due to its power plan. A power plan is a collection of hardware and system settings that manages how computers use and conserve power. For this, we suggest that you reset and restore power plans to its default. kindly follow these steps:

• Open the Command Prompt (Admin).
• Copy and paste the command below into the command prompt, and press
  Enter:
  • powercfg -restoredefaultschemes
• Close the Command Prompt window, and then restart your PC to apply the changes.

After that, go to Power & sleep settings
by typing it into the Windows Search. Check the When plugged in, PC goes to sleep after
settings is set to Never.

Let us know if the steps above helped you to resolve the issue.