Windows 10: ASUS Touchpad not working with Windows 10. Does not move or has erratic movement. Have to...

Almost daily I have to uninstall and reinstall the drivers for the Asus touchpad to use it. Before, when I uninstalled and reinstalled the touchpad driver and the Asus Smart Gesture package, it would work almost normally. I could not use 2 finger scroll on the right half of the touchpad and to right click I had to click on the bottom middle of the touchpad, as clicking on the right bottom side had no effect, but I could use it. Lately, I have to use a USB mouse as the touchpad is practically useless. It has erratic motion. Moving the pointer, which you can only do when pressing very hard on the touchpad, causes the pointer to appear in another point of the screen. Usually it moves to the right of the screen. Clicking on any part of the screen causes the pointer to click on the lower left side of the screen. In this state, the only way that the touchpad can be used properly is when I have one finger on the touchpad, and a second finger moving the pointer. If I remove the first finger the pointer stops moving.


I have uninstalled and reinstalled the latest touchpad drivers and packages numerous times today and in the past days. For months I have had the issue and now I cannot even get it to work partially like before. I basically have a non-functioning touchpad. My Asus laptop model is GL552VW-DH71.

:)

 

touchpad will not work after installing windows 10 upgrade on ASUS X555L

I also had the same issue. Asus laptop touchpad would not respond after upgrade to Windows 10. I reinstalled the gesture driver from the ASUS website as someone on suggested on this or another help forum. Now the touchpad was responsive to movement,
but the two buttons would not work. I ended up rolling back the touchpad driver in device manager and got it to work correctly.

 

touchpad gestures two finger scroll not working Asus 501


Hi there,

1. Go to N501VW | ASUS Global Downloads
2. Download the latest ATK - ATKPackage driver
3. Download the latest TouchPad - ASUS Smart Gesture (Touchpad Driver)
4. Uninstall both the Touchpad driver and the Asus ATK package driver.
5. Reboot
6. First install ATKPackage driver (IMPORTANT to do this FIRST)
7. Reboot
8. Then install the TouchPad driver (may need to reboot)
9. Test if all is working as it should

I had this same issue with my Asus UX305 when I upgraded to Windows version 1803 and doing the above steps solved the issue for me.

 

ASUS Touchpad not working

Hi Cyril,

There's a possibility that you're getting this concern due to an out-dated driver. For us to better assist you, we'd like to ask a few questions:

• Were there any recent changes prior to the issue?
• What troubleshooting steps have you tried so far?

In the meantime, we suggest that you check if ASUS Touchpad is enabled on your device. To do that, you may follow these steps:

• Type Settingson the search bar and press Enter.
• Select Devices.
• Click Mouse & touchpad.
• Select Additional mouse options on the right pane.
• Choose Device Settings (some called ELAN) pane, check Yes/No of Touchpad. If
  No, click Enable and select OK.

Let us know how it goes.