Windows 10: ASUS Tuf Gaming X570 Plus WiFi no Bluetooth in Win 10

Discus and support ASUS Tuf Gaming X570 Plus WiFi no Bluetooth in Win 10 in Windows 10 Drivers and Hardware to solve the problem; Hey guys; First, let me provide my system specs: ASUS Tuf Gaming X570 Plus WiFi Ryzen 7 3700X with Wraith Prism cooler Gigabyte GeForce RTX 2070 Super... Discussion in 'Windows 10 Drivers and Hardware' started by ultrarunner2020, Jun 6, 2020.

  1. ASUS Tuf Gaming X570 Plus WiFi no Bluetooth in Win 10


    Hey guys;
    First, let me provide my system specs:

    ASUS Tuf Gaming X570 Plus WiFi
    Ryzen 7 3700X with Wraith Prism cooler
    Gigabyte GeForce RTX 2070 Super Windforce OC 3X 8G
    Monitor 1: NEC EA244WMi @ 1920 x 1200 @ 60Hz, Monitor 2: Samsung 2494HS @ 1920 x 1080 @ 60Hz
    G.Skill Trident Z Neo 32GB (2x 16GB) DDR4 3200MHz
    2ea WD Blue SN550 NVMe M.2 1TB SSD
    Seasonic Focus GM-750
    Fractal Designs Meshify C (no glass)
    4 case fans (2x 140mm front, 1x 120mm rear, 1x 120mm top) controlled by ASUS Q-Fan control.
    Monitors:
    NEC EA244WMi
    Samsung 2494HS

    Dual-Boot
    Windows 10 Pro Ver. 1909, OS Build: 18363.836
    Ubuntu 20.04 Desktop
    Grub2 bootloader

    I have yet to get Bluetooth to work on Windows 10, but it is working fine when I boot into Ubuntu.
    On Windows, Bluetooth is enabled.
    Settings > Devices > Bluetooth & other devices:
    Bluetooth is on (switch is green)
    Now discoverable as "ASUS-WIN10"

    When I click Add Bluetooth or other device > Bluetooth,
    I see the dots moving at the top of the window, but no devices are discovered after leaving it searching for 5+ minutes.
    I have an Android phone which I put into search mode at the same time.
    When I hit Search on the phone, it detects BT devices but not the PC.

    When I boot into Ubuntu, the phone (and other BT devices) are discovered in seconds, I can pair with the phone, and listen to music from the phone on the PC.

    So obviously the problem must be Windows 10, and not the hardware.
    I tried updating the BT driver from the ASUS website a couple days ago, but it didn't fix the problem.
    When I look in Device Manager, BT shows up and reports working properly. No exclamations in yellow triangles or red x's anywhere.

    I have also tried disabling ESET firewall, but that did not change anything.

    I seem to have exhausted all options.

    Any ideas would be appreciated.
    Thanks
    Ultrarunner

    :)
     
    ultrarunner2020, Jun 6, 2020
    #1
  2. Dude Win User

    USB Type-C Asus X570 Tuf Gaming doesn't seem to support video.

    The manual says it only supports data storage


    ASUS Tuf Gaming X570 Plus WiFi no Bluetooth in Win 10 [​IMG]
     
    Dude, Jun 6, 2020
    #2
  3. Asus tuf gaming battery surface

    Yes I know that way but it should be on there as well. My laptop is asus tuf gaming fx505dy bq009t.
     
    Alper Unal Sahin, Jun 6, 2020
    #3
  4. pparks1 Win User

    ASUS Tuf Gaming X570 Plus WiFi no Bluetooth in Win 10

    USB Type-C Asus X570 Tuf Gaming doesn't seem to support video.

    Picked up a USB Type-C to HDMI Multiport Adapter at Best Buy yesterday for my son's PC.
    https://www.bestbuy.com/site/insigni...?skuId=5577934

    Was hoping to connect his 3rd monitor to this device over HDMI, rather than directly to his video card. Have had an ongoing problem with his 2080 Super not downclocking when 3 displays are attached and 1 is at 144Hz while the other 2 are at 60Hz. So, wanted 2 video cards directly connected to his 2080 super, and another monitor connected externally.

    Upon plugging in the device to the USB Type-C port on his Asus x570 Tuf Gaming plus Wifi motherboard, I get this popup from Windows.

    ASUS Tuf Gaming X570 Plus WiFi no Bluetooth in Win 10 [​IMG]


    That error links me to the following web page
    https://support.microsoft.com/en-us/...nectionlimited

    So, I think what I have discovered is that USB Type-C support varies based on the hardware. I can plug in a USB key into the USB port and it works fine. In this case, it doesn't appear that his motherboard back panel USB Type-C connector supports "alternate modes", which would allow that port to carry video as well as data. I have tested the adapter on a Dell Precision laptop and it works just fine to an HDMI monitor.

    Cannot find explicitly from Asus where it says exactly what his USB Type-C port supports. It doesn't seem to say that it can or cannot support this.

    Does anybody here know for sure what the supportability is on x570 chipsets, specifically those from Asus?
     
    pparks1, Jun 6, 2020
    #4
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ASUS Tuf Gaming X570 Plus WiFi no Bluetooth in Win 10

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