Windows 10: ASUS X552LD rebooting after Sleep mode

Discus and support ASUS X552LD rebooting after Sleep mode in Windows 10 Performance & Maintenance to solve the problem; Hello all! My ASUS X552LD laptop recently a week ago started rebooting after Sleep mode or Hibernation. This happens after Sleep mode is activated... Discussion in 'Windows 10 Performance & Maintenance' started by MSW10USER, Mar 8, 2020.

  1. MSW10USER Win User

    ASUS X552LD rebooting after Sleep mode


    Hello all!


    My ASUS X552LD laptop recently a week ago started rebooting after Sleep mode or Hibernation.


    This happens after Sleep mode is activated by pressing Power button, by accessing Windows Start Menu, or by closing the laptop's lid.


    I'm using Microsoft Windows 10 Home - Version 10.0.18363 - Compilation 18363.


    I've already checked the Power Settings and have made a system reset with no results.


    I've been told that I should make a BIOS re-flash, but I'm not comfortable with this, specially because I'm afraid of messing with the laptop hotkeys...


    My BIOS is American Megatrends, version 300.




    Any help is welcomed!

    :)
     
    MSW10USER, Mar 8, 2020
    #1
  2. MSW10USER Win User

    ASUS X552LD rebooting after Sleep ou Hibernate

    Hello all!

    My ASUS X552LD laptop recently (a week ago) started rebooting after Sleep mode or Hibernation.

    This happens when accessing Sleep mode rather by Power button, by Windows Start Menu, or by closing the laptop's lid.

    I'm using Microsoft Windows 10 Home - Version 10.0.18363 - Compilation 18363.

    I've already checker the Power Settings and have made a system reset with no results.

    Some one told me that I should make a BIOS re-flash, but I'm not comfortable with this, specially because I'm afraid of messing with the laptop hotkeys...

    My BIOS is American Megatrends, version 300.

    Any help is welcomed!
     
    MSW10USER, Mar 8, 2020
    #2
  3. Chadi Win User
    ASUS Laptop Won't Wake from Sleep Mode

    OS Name Microsoft Windows 10 Pro
    Version 10.0.18363 Build 18363
    System Manufacturer ASUSTeK COMPUTER INC.
    System Model UX490UAR
    System Type x64-based PC
    SMBIOS Version 3.0

    Problem: about 80% of the time, my laptop won't wake up from sleep mode via keyboard press or mouse move/click. I seem to be missing many common features in power plan too, even after fresh Windows 10 install.

    Troubleshooting Steps:

    1. Reinstalled Windows 10 (clean)
    2. Updated all drivers
    3. Replicated on multiple Windows 10 versions, updates
    4. BIOS latest version
    5. No USB devices attached, ever. Only USB-C power and bluetooth mouse
    6. Disabled "fast startup" in control panel

    ASUS X552LD rebooting after Sleep mode [​IMG]

    ASUS X552LD rebooting after Sleep mode [​IMG]

    ASUS X552LD rebooting after Sleep mode [​IMG]

    ASUS X552LD rebooting after Sleep mode [​IMG]

    ASUS X552LD rebooting after Sleep mode [​IMG]
     
    Chadi, Mar 8, 2020
    #3
  4. ASUS X552LD rebooting after Sleep mode

    Sleep mode

    Hi Adam,

    For us to better assist with your issue on sleep mode, we'd like to ask a few questions.

    • Have you made any updates to your computer before experiencing this issue?
    • What troubleshooting steps have you done so far?

    In the meantime, we suggest that you refer to this thread and follow the answer of Andre
    Da Costa to troubleshoot the issue with sleep mode missing.

    You can also refer to this article that was
    created by Andre Da Costa to enable sleep mode.

    Looking forward to you response.
     
    Reymichael Ros, Mar 8, 2020
    #4
Thema:

ASUS X552LD rebooting after Sleep mode

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