Windows 10: Asus Zephyrus G14 is getting bluescreen of death error

Discus and support Asus Zephyrus G14 is getting bluescreen of death error in Windows 10 Software and Apps to solve the problem; My Asus Zephyrus G14 GA401IV-BR9N6 AMD Ryzen 9 4900HS - 16GB Memory - NVIDIA GeForce RTX 2060 is getting bluescreen of death error atleast twice a day.... Discussion in 'Windows 10 Software and Apps' started by ChamaraJaySL, Feb 7, 2023.

  1. CHAMARAJAYSL
    ChamaraJaySL Win User

    Asus Zephyrus G14 is getting bluescreen of death error


    My Asus Zephyrus G14 GA401IV-BR9N6 AMD Ryzen 9 4900HS - 16GB Memory - NVIDIA GeForce RTX 2060 is getting bluescreen of death error atleast twice a day. I cannot figure out what is the accurate error due to many different bluescreen errors. I have updated all my driversNvidia, AMD etc and all windows 10 latest updates. I have noticed that these errors are frequent when I use Dolby Atmos as spatial sound option. I checked the event viewer and found out that there are multiple critical errors of 4163 KERNEL-POWER 70368744177664,2. I have uploaded all my mini dump +

    :)
     
    ChamaraJaySL, Feb 7, 2023
    #1
  2. TOMDSR
    tomdsr Win User

    Asus ROG Zephyrus G14

    Before posting a BSOD thread, please read the instructions here:
    Blue Screen of Death (BSOD) Posting Instructions
     
    tomdsr, Feb 7, 2023
    #2
  3. BRINK
    Brink Win User
    CES 2020: ASUS unveils Zephyrus G14 and Ryzen TUF Gaming laptop

    Source: CES 2020: ASUS unveils Zephyrus G14 and Ryzen-powered TUF Gaming laptops | Windows Experience Blog


     
    Brink, Feb 7, 2023
    #3
  4. GOMEZRAMONES
    gomezramones Win User

    Asus Zephyrus G14 is getting bluescreen of death error

    Asus ROG Zephyrus G14

    Hi, I have a laptop Asus Rog Zephyrus G14. Since 1 year ago I have been experience with BSOD but in the recently months has increased the number of times it happens to get a point is imposible to use it. I installed windows 10 5 times, BestBuy check my laptop and they said is not software is Hardware and it will cost 500-600$ to repair but they didn't tell what issues has. How can I troubleshoot my laptop to see what part is wrong to buy and put myself to save some money? (I know the RAM is fine, they only said is something with the motherboard)

    PS: the BSOD was caused because I played a lot with my laptop like Warzone for hours and since I didn't buy a fan to cool the laptop meanwhile I was playing, I damaged my laptop
     
    gomezramones, Feb 7, 2023
    #4
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Asus Zephyrus G14 is getting bluescreen of death error

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