Windows 10: ASUS510M - Backlit keyboard & Google Chrome does not work

Discus and support ASUS510M - Backlit keyboard & Google Chrome does not work in Windows 10 Gaming to solve the problem; Hello. Can someone help me please. I recently purchased an ASUS510M and is WINDOWS 11. It says that it’s keyboard is meant to be backlit, only I cannot... Discussion in 'Windows 10 Gaming' started by Kameja Stankeviciute, Oct 3, 2023.

  1. ASUS510M - Backlit keyboard & Google Chrome does not work


    Hello. Can someone help me please. I recently purchased an ASUS510M and is WINDOWS 11. It says that it’s keyboard is meant to be backlit, only I cannot find option in my settings. It also will do everything in its power for me to not to download Google… I have looked up on the Microsoft page how to fix it. It says by choosing where to get my apps but when I press onto apps on my settings, it does not allow me to ‘Choose where to get apps’ where it says it should. It does not actually shown that function at all. I don’t know how to fix these issues as they do not appear in my settings. Can some

    :)
     
    Kameja Stankeviciute, Oct 3, 2023
    #1
  2. Xylee Del Win User

    problem uninstalling google chrome

    Hi,

    Since you already uninstalled Google Chrome using the Programs and Features, Google notifications may still be running in the background processes. We suggest that you follow these steps on how to end the Google Chrome process:

    • On your keyboard, press Ctrl+Alt+Delete.
    • Select Task Manager.
    • Under Processes, locate Google Notifications or Google Chrome.
    • Right click on them and select End Task.
    • Double check under Programs and Features if Google Chrome is completely gone.

    Let us know if these steps worked.
     
    Xylee Del, Oct 3, 2023
    #2
  3. Roohi_Taj Win User
    Google Chrome Crahses and suspended in task manager

    Hi GSsswuw8,

    Thank you for writing to Microsoft Community Forums.

    Could you please help me with the below information:

    1. Do you have any antivirus installed on the computer?
    2. Are you aware of making any changes to the computer or browser prior to the issue?

    This issue is because of profile data corruption on google chrome or because of cookies, extensions, plugins and History. I would suggest you to follow the steps mentioned below to resolve this issue.

    Method 1: Rename Google chrome file.


    Before proceeding I would suggest you end all the task related to Google Chrome from task manager.

    Step 1: Rename Chrome User Data file.


    1. Press Windows and
      E key together on your Keyboard.
    2. Navigate to %LOCALAPPDATA%\Google\Chrome.
    3. Search for User data folder. Rename this folder to UserData.old
    4. Open the chrome now and check if it is working.

    Note:
    The new user data folder will be created automatically, but
    new profile will not have any of your previous data in it. To access the data back, try signing out and signing in back to the application. Or you have to manually copy the data from old profile.

    Step 2: Copy the previous data to New Profile.


    I would suggest you end all the task related to Google Chrome from task manager.
    Then follow the steps mentioned below:

    1. Press Windows and
      E key together on your Keyboard.
    2. Navigate to %LOCALAPPDATA%\Google\Chrome\UserData.old\Default.
    3. Open a new tab and navigate to: %LOCALAPPDATA%\Google\Chrome\User Data\Default. (Make sure this is the new user data folder)
    4. Now copy the file one by one, once the copy is done. In-between Reopen Chrome browser and check if there is issue same issue.
    5. If the issue reoccurs, then the culprit is one of the file copied above.

    Method 2:
    Troubleshoot on google chrome.

    Note: The Uninstall and Reinstall option might reset security settings or privacy settings that you added, this will also clear the history, favorites, cookies and password. We recommend
    that you note these sites and settings before you use the Reset on chrome.

    I would suggest you to follow the steps mentioned in the article on
    Fix Chrome if it crashes or won't open.


    Hope it helps.

    Let us know if you got the help you needed by clicking Yes or No.

    Roohi Taj S

    Microsoft Community - Moderator
     
    Roohi_Taj, Oct 3, 2023
    #3
  4. Arul_D Win User

    ASUS510M - Backlit keyboard & Google Chrome does not work

    Google Chrome not working windows 10

    Hello,

    Thank you for posting your query in Microsoft Community.

    • Are you facing any issues with Microsoft Edge or Internet Explorer?
    • Is the issue confined to Google Chrome?
    • Have you tried uninstalling/re-installing Google Chrome?
    There could be several reasons for this cause. I would suggest you to try the steps below and check the result.

    Uninstall Google Chrome and then re-install

    Press Windows key + X and click Programs & Features

    Right click Google Chrome and click Uninstall

    Re-install Google Chrome and check.

    If the issue still persists, please contact the developer of Google Chrome.

    Google Chrome Support Forum

    Hope this information is helpful. Please feel free to reply in case you face any other issues with Windows in future.
     
    Arul_D, Oct 3, 2023
    #4
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ASUS510M - Backlit keyboard & Google Chrome does not work

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