Windows 10: ASUSLinkRemote\AsusLinkRemoteAgent.exe preventing laptop from automatically entering sleep

My laptop has not been automatically going to sleep after several minutes if not hours of idling for the past few weeks. I went into the control panel and adjusted all of the minutes, checked that everything was set to automatically go to sleep, but still nothing. As a last ditch effort, I ran powercfg /energy in the command window to pull up an energy report. The report showed these results:

Errors
System Availability Requests:System Required Request
The program has made a request to prevent the system from automatically entering sleep.
Requesting Process\Device\HarddiskVolume3\Windows\System32\DriverStore\FileRepository\asussci2.inf_amd64_4ff231d14fc1339d\ASUSLinkRemote\AsusLinkRemoteAgent.exe
System Availability Requestsisplay Required Request
The program has made a request to prevent the display from automatically entering a low-power mode.
Requesting Process\Device\HarddiskVolume3\Windows\System32\DriverStore\FileRepository\asussci2.inf_amd64_4ff231d14fc1339d\ASUSLinkRemote\AsusLinkRemoteAgent.exe
System Availability Requests:System Required Request
The device or driver has made a request to prevent the system from automatically entering sleep.
Requesting Driver InstanceHDAUDIO\FUNC_01&VEN_10EC&DEV_0294&SUBSYS_1043173E&REV_1000\4&1358cb13&0&0001
Requesting Driver DeviceRealtek High Definition Audio


Any suggestions on what to do next? I don't remember downloading AsusLinkRemote and am wondering if I can just uninstall it from my laptop without consequences or if there's something else I need to do.

:)

 

Preventing sleep on laptop/monitor

Hi Tricia,

In order to help you with your concern about preventing your Windows 10 not to go to sleep mode, may we request you to answer the following questions first:

• Have you made any recent changes to your computer system prior to getting this issue?
  
• What is the current Build and Version of your Windows 10 PC? To know these information follow these steps:
  

• Press the Windows key + R.
• Type Winver.
• Press Enter.
• A small box will appear showing the current Build and
  Version of your PC.

(Should you need to update your PC, you may click on this
link. This will also show you the update history for Windows 10.)

• Are you getting any error messages? If yes, kindly post it here.
• What troubleshooting steps have you taken so far?

You may utilize the troubleshooting suggestions from the post of
Aleksandr 10 in this thread, to remedy the
automatic sleep that your device is displaying. This link has been helpful to a lot of Community members who had the same concern and may also be helpful in the issue at hand.

We look forward to your response.

Regards.

 

Laptop does not enter sleep mode

Hi,

My laptop is fully updated and running on windows 10. Recently my laptop does not enter sleep mode after the set time it is supposed to enter sleep mode, also the laptop starts up automatically when in sleep mode with the lid closed.

Do any of you have any idea what the cause might be and how to fix this problem?

I ran a power efficiency diagnostics report with the following errors:

Platform Power Management CapabilitiesCI Express Active-State Power Management (ASPM) Disabled

USB Suspend:USB Device not Entering Selective Suspend

System Availability Requests:System Required Request

Are any of these errors preventing my laptop from entering sleep mode?

Thanks in advanced for your help and advice.

Chris

 

"Hey Cortana" preventing computer from automatically sleeping/hibernating

Unfortunately, "Hey Cortana" still prevents my computer from automatically sleeping, even after these steps.