Windows 10: At a complete Loss how to Fix! need help

for the first time in my 20 years fixing Computers at a hobby level. I'm stumped how to fix what I've done.

PC:

i5 7600k

asus prime z270-p

16GB DDR4 Ram

windows 10 pro

ill try keep it short, I created a user profile in windows 10 pro for my wife to use, that is custom to her accessibility issues. no issue doing that.

now an unrelated nvidia error has come up, I believe my card is failing...

anyway I want to format the boot drive and re-install windows, but before I attempted to do that, I noticed general troubleshooting dialog boxes that would normally sort them selves out were giving me this error code "0x80070005" . and a lot of apps weren't opening, saying files are missing etc. (something relating to administrator privileges), but strangely enough I never changed any settings for my administrator account.

Anyway the big problem I have now is whenever I try to open the User settings via control panel or via some other route, the control panel just hangs and will freeze, Even in all the available Safe boot modes. still just hangs like a MF, and just wont let me access user settings so I can reset it to default or check if anything infact was maybe accidently changed by me, which I know I didn't. ( I can see I am still logged in as Administrator anyway? WTF?)

so the roll on of this issue, is I cant do system recoveries, or roll backs or Resets, as I think its all relating to whatever administrator settings which I cant access.



I have a second SSD HDD, how can I go about installing windows 10 on that HDD and setting the stuffed one as a slave, then I can just access the files I want off it via windows explorer and then format it.?

submitted by /u/Gazola
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:)

 

Windows Updated(16299.309).KB4088776 Restart is required to complete.


Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

Thanks for the suggestions and for the time to respond Best regards.


And thanks for the tip of that program, I'll have it on my list.

 

help to remote connect

not sure how to use both programs u 2 suggested, i need more helpful steps thanks

 

i update bios then black screen ???? pls help me 980ti

@smoka Great you fixed it and would be interesting to know how you did it. Care to list the basic steps you took to do it so that it can help others stuck in the same situation?