Windows 10: At times no sound.

On my PC I have two accounts. (Lets call the 2 accounts English and Spanish.) If I am Logged in under account Spanish. (And My audio is working fine.) I then shut down my PC. And 5 seconds later, turn my PC back on. (But log-in under my English account.) I then have no sound. ( I have to turn PC off then back on. (Under the same account English) In order for my audio 2 start working. And it will continue to work unless I turn of the PC and switch accounts.

Once I establish Audio. (I can switch accounts and still have audio as long as I don't turn PC off and switch accounts) Also I have uninstalled audio drivers and reinstalled them 5 times. And this hasn't changed anything. Also this has started since the last 2 windows updates. So I have had these 2 accounts working fine for sometime. So wanted to know if there is some way this can be fixed? Also thanks for your help.


Anthony C.

:)

 

Good surround sound headset

I know you say you're not that guy, but stepping into the $250+ range really brings a change in build quality that might have you never having to buy another set. Otherwise, getting 6 speakers with decent sound in a headset is hard, and that's what you are asking for, and I have no suggestions, but just a bump up the list. *Stick Out Tongue

 

Sound Quality


One thing that sticks out from looking at your "My Computer" specs. You list "ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)" which suggests you do not have the correct sound hardware driver. Your motherboard has Realtek sound and the first step is to install the Realtek sound drivers. My ASUS also came with Sonic Studio 2 which is a sound enhancement package. Check the ASUS install disc to see if you have something similar.

May not be a speaker problem.

 

Sound problem

Hi,

We need to investigate further so that we can identify the cause of the issue. We suggest running the Troubleshooter and see if it helps. Follow the steps below:

• Type and select Troubleshooting on the Search bar/Cortana.
• Click Hardware and Sound.
• Select Playing Audio under Sound.
• Follow the steps that will be provided.

If the steps does not work. We suggest downloading a fresh copy of the audio driver from Realtek and see if it helps.

Looking forward to your response.