Windows 10: attached dvd writer will not function after windows update

Discus and support attached dvd writer will not function after windows update in Windows 10 Drivers and Hardware to solve the problem; Hello. I have purchased a small HP all in one desktop for small document writing and web surfing. After a recent windows 10 update the dvd writer... Discussion in 'Windows 10 Drivers and Hardware' started by PaulBroom1, Jan 13, 2020 at 7:03 PM.

  1. attached dvd writer will not function after windows update


    Hello. I have purchased a small HP all in one desktop for small document writing and web surfing. After a recent windows 10 update the dvd writer that came as part of the machine has gone missing. Buy that I mean it is not recognized in device manager except under show hidden devices, which will do nothing for me in fact it wont even open itself for me, I had to use the pin method to find out it was empty. It just all disappeared after a microsoft update. I am about to find out if I can put a usb burner on the system but would much rather have my computer working properly.

    Any suggestion would be helpful.

    Thank you all in advance.

    :)
     
  2. henriette Win User

    Suddenly Windows 10 see my dvd writer but non that much.

    I have been googling to find hints about the problem I'm experiencing, but the complication has survived some fixing attempts. Here I refer to Microsoft Windows [Version 10.0.17763.107] and TSSTcorp SH-222AB CD DVD writer. Product's drivers are not available on manufacturer' s web site Home - ODD Support English Toshiba- Samsung Download CenterODD Support English . Any advice will be very welcomed ! Thanks !

    STEP 1
    All of a sudden, File Explorer's left panel can't see the DVD driver, but the one on the right can. See fig. 1 and fig. 2 .

    attached dvd writer will not function after windows update [​IMG]


    attached dvd writer will not function after windows update [​IMG]


    STEP 2
    HWiNFOPortable_6.08.3830 detects the device as TSSTcorp SH-222AB. See fig.3.

    attached dvd writer will not function after windows update [​IMG]


    STEP 3
    Other file managers see the device. See fig.4, fig.5, fig.6.

    attached dvd writer will not function after windows update [​IMG]


    attached dvd writer will not function after windows update [​IMG]


    attached dvd writer will not function after windows update [​IMG]


    STEP 4
    When I insert a DVD in the driver and try to access it i get an error message: "Please, insert a disk." See fig. 7.

    attached dvd writer will not function after windows update [​IMG]


    STEP 5
    The Controller AHCI SATA works fine, fig. 8 and 9. Anyway I have disinstalled and reinstalled it, see fig. 8 and fig. 9.

    attached dvd writer will not function after windows update [​IMG]


    attached dvd writer will not function after windows update [​IMG]


    STEP 6
    I haven't been given any options regarding the DVD driver, see fig. 10.

    attached dvd writer will not function after windows update [​IMG]
     
  3. LG 24x External DVD Writer/GE24 does not load

    Hi

    Welcome and thank you for posting your query in Microsoft Community.

    I suggest you to check if the DVD Writer is detected and listed in Device Manager.

    Method 1: Hardware and Devices Troubleshooter.

    If the DVD Writer is not listed in the Device Manager, let us run the Hardware and Device troubleshooter.

      • Type troubleshooting in the search box on taskbar.
      • Click on Troubleshooting in the search results.
      • Click on Hardware and Sound and select Hardware and Devices and click on
        Next to run the troubleshooter.

    Method 2: Update DVD-ROM drivers and check.

    If the DVD Writer is listed in the Device Manager, lets Update the DVD-ROM driver.


    • Press Windows key + R on the Keyboard.

    • Type in devmgmt.msc and click on
      Ok
      .

    • Select the Graphic driver from the list by extending
      DVD/CD-ROM drivers.

    • Right click on the Graphic driver and click on
      Update driver Software.

    Hope it helps.

    Let us know the status, we are glad to assist you further.
     
  4. kukane Win User

    attached dvd writer will not function after windows update

    Help...asus bw-12b1st will not read blu-ray dvd

    I bought an ASUS BW-12B1ST Blu-ray writer...installed and it didnt read ANY dvd...deleted from devices and restarted...it then played dvd's but NOT Blu-ray dvd...it lists as BD player under Computer...I run ANY DVD HD and it recognizes it as a blu-ray writer, but no play...OS is VISTA. Suggestions??
     
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attached dvd writer will not function after windows update

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