Windows 10: Attachments to emails no longer appear on messages received on the Windows 10 App

Discus and support Attachments to emails no longer appear on messages received on the Windows 10 App in Windows 10 Software and Apps to solve the problem; Why is it that attachments to emails no longer appear on messages that I download on the Windows 10 Mail App on my PC? The same emails configured on... Discussion in 'Windows 10 Software and Apps' started by Anon7861, Sep 1, 2019.

  1. Anon7861 Win User

    Attachments to emails no longer appear on messages received on the Windows 10 App


    Why is it that attachments to emails no longer appear on messages that I download on the Windows 10 Mail App on my PC?


    The same emails configured on Thunderbird shows that there are attachments to emails received but now it is no longer the case on the Windows 10 Mail App. Previously the App was working fine but it is only recently that the issue has arisen. Any reason why?

    :)
     
    Anon7861, Sep 1, 2019
    #1

  2. email attachments

    Hello Allan,

    To attach a document file on an email, you can follow the step given below:

    For Windows 10 Mobile:

    • Launch to File Explorer app.
    • Press and hold the file that you need to attach on the email, and select
      Share
      button.
    • Select Outlook Mail on the suggested applications.

    For Windows Phone 8.1:

    • Download and install
      Files
      app.
    • Launch Files app.
    • Tap and hold the document that you need to attach on the email, and select
      Share
      button.
    • Select the Mail app on the suggested applications.

    Feel free to post back if you have other queries.
     
    Timoteo IV Ofr, Sep 1, 2019
    #2
  3. Save photos attached to emails using Windows 10

    Hi Ed,

    There are several ways on how you can download an email attachment. To isolate the issue, kindly answer the following questions:

    • How are you accessing your email? Is it through a browser or an app?
    • Do you receive any error messages?
    • What troubleshooting steps have you done so far?
    Regards.
     
    Katrina Men, Sep 1, 2019
    #3
  4. Attachments to emails no longer appear on messages received on the Windows 10 App

    Unable to open PowerPoint attachments received from Emails on Windows 10

    Hello Stuart,

    As the above description is not clear I understand that you are unable to open the PPT attachments received on emails.

    Provide us additional information to understand the issue and assist you better:

    • How exactly are you trying to access Emails (Mail app, Outlook.com, Windows Live Mails, Mail Client version of Outlook)?
    • What is the complete error message/ error code while trying to access attachments?
    • Is this issue confined only with PPT attachments from any specific sender?

    As a workaround let us try few of the troubleshooting steps and check if it helps.

    If you are accessing emails from Outlook.com, try to log-in with different browser and check if the issue persists. This will let us know if the issue is with the browser.

    If you are using Mail app/ Windows Live Mail/ Office Outlook, try to access any other email attachments and check if the issue persists. This will let us identify if the issue is specific to the attachments.

    Also, you may ask the sender to try opening the attachment and check if he/ she is able to. As this issue might have occurred if the sender has not attached the file properly.

    Try the above and reply to the post with an updated status of this issue and required information for further assistance.
     
    Deepika Gowda, Sep 1, 2019
    #4
Thema:

Attachments to emails no longer appear on messages received on the Windows 10 App

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