Windows 10: Attempting to pair Beats Studio Wireless to Computer. Bluetooth appears to not be working.

Greetings all,


For some reason when I try to pair the headphones the computer can't seem to find them.

I also noticed my bluetooth phone can't find the computer.

The phone can find the headphones without issue.


I also noticed a peculiarity in the action center in that it states Bluetooth is not connected..


Any idea what I should do?

Main Bluetooth driver is up to date and named Intel(R) Wireless Bluetooth(R)



:)

 

Bluetooth Problems with Beats Solo2 Wireless (Windows 10)

My Beats Solo2 Wireless Bluetooth headphones used to connect to my laptop (Dell XPS L502X) that runs Windows 10 with no problem, but now it isn't working. I can pair the headphones and the connected message will appear in the Bluetooth settings. However,
when I play something no audio will play in the headphones. My Beats work fine with my iPhone and my friend's Macbook and when I use the audio cable, so it's a problem with my computer. Also, earlier this month my computer updated. Before that update my Bluetooth
headphones worked fine, but after the update they aren't working.

Thanks

Belal

 

Bluetooth Audio issue with new Beats Wireless Studio 3 headphones

I recently bought a new Beats Studio 3 Wireless headphones and connected them with my Lenovo Yoga X1 3rd gen notebook with Windows 10 and latest build 1803. Devices are normally paired, playing sound works.

Issue is with my new Beats headphones over Bluetooth when some/any application uses input audio device (microphone), microphone works, but at that time, no audio output is working on new headphones. So basically I am unable to do Skype call etc. (tried other apps, also tried recording from microphone while listening YouTube music...). It never worked correctly.

1) I have tried to visit Apple support center, and have case number opened with Apple. Basically on Android, and iPhone devices, including MacBook it works normally.
Also I have tried another / new Headphones and also Beats Solo 3 model at the store, but the same issue.
Officially speaking, under web and supported devices, it says generally that it works with "any bluetooth device" which can have hands free (meaning also Windows 10 etc.)
Firmware update is at latest.

2) I have tried on newer and older computers , desktop and notebooks, various vendors, HP, Dell and Lenovo, and different Bluetooth adapters and their firmware. Tried on Windows 10 Pro build 1803 and older. Tried on a new computer with no additional software. Tried different Default device or default communication device combinations. Always the same issue. When I am using cable (3.5mm connection) everything is fine (sound goes through Realtek sound card and is ok).

3) I have tried my old, and any other Headphones over Bluetooth that I could find, and they work fine (only one playback/recording audio device)

(hp-toster is my name for the device)





Having one shown as "Hands-free" and another as "Stereo". The one with "Hands-free" never works or outputs the sound. This is only with this headphones, and could be a reason / problem for this issue.

Generally, I need some experience / advice. Does anybody have Beats studio with Windows 10 and is doing something like Skype calls over bluetooth? What else, could I try / test to troubleshoot why it does not work.

On microphone side it is simple.





Also, if I am listening music, and just try to switch to recording tab (microphone VU-meter works, windows is using microphone, but music stops playing)

Any concrete help would be appreciated.
Basically I am unable to blame / have warranty with Headphones (they work on other systems) nor my device (other headphones works), nor Microsoft. Maybe only Apple / Beats should write on their website that Windows 10 is not supported, which they say also via email case, that it is supported and works.

To conclude, handsfree playback never ever works in my cases.
Tried also have one bluetooth service active. All drivers are native from Microsoft / default drivers from year 2018.

 

Beats X pair successfully with Windows 10 but no sound

Hello,

I just received a new Dell Latitude with Windows 10 on it. When trying to use my wireless Beats X with the laptop through bluetooth, the two successfully pair and connect. However when I go to play music or videos, no sound comes out of the earbuds. When
I select the playback device, there are two Beats options:

• Headphones (Beats X Stereo)
• Headset (Beats X Hands Free)

Toggling between both doesn't solve the problem. I have downloaded the new Windows bluetooth driver, I have troublshooted both devices and hardware, and bluetooth. I have restarted the laptop, removed and reinstalled the pairing and checked for software
updates with no success. Most online help desk suggestions don't solve the problem. It is is curious because sometimes the sound will come through the earbuds after they've first connected to the laptop, but the sound stops after 5 seconds or so - or, the
sound won't come out at all.

Any solutions to this would be great!