Windows 10: Audio & Camera Not Working

Yesterday, everything was fine but today my audio is not working. I have uninstalled the audio drivers and allowed them to reinstall after restarting my laptop. But, that didn't fix the issue.


Also: My camera is not working. It doesn't seem like the camera is installed. This has been like that for a few months.

:)

 

Audio not working on camera

Hello AXF

My name is Dayarys. I am an independent advisor, First of all, thanks for being part of the Microsoft Community, I will try to help you.

Try open Settings from start and in Privacy, check for Microphone, and see whether Camera App permit to use Microphone there.

Make sure 'Allow apps to access your microphone' is turned on and make sure the appropriate app is also set to On

Go to Update & Security - Troubleshoot

Run these troubleshooters

Hardware and devices

Recording Audio

Try close all other Apps and then open a Camera and see whether it works.

If not worked review below how to set up and test microphones in Windows 10:

https://support.microsoft.com/en-us/windows/how...

Also, I suggest this method:

Method 1: Run built-in Audio Device troubleshooter, and check if the issue is resolved.

Step 1: Type Troubleshooting in the search box next to Start button, and press Enter.

Step 2: Click on View all from the left side panel of the screen.

Step 3: Select Playing Audio, click on Advanced option, and check Apply repairs automatically.

Step 4: Follow the on-screen instructions.

Method 2: If the issue persist, run Recording audio troubleshooter included within Windows OS by following the steps below, and check if the issue is resolved.

Step 1: Type Troubleshooting in the search box next to Start button, and press Enter.

Step 2: Click on View all from the left side panel of the screen.

Step 3: Select Recording audio, and follow the on-screen instructions.

Reference:
https://answers.microsoft.com/en-us/windows/for...

Let us know if you need further assistance

Best Regards,

Dayarys

 

camera not working

If you have the camera connected to the computer, I would suggest that you disconnect the camera and then try to open the Camera app.



If the camera app opens, follow the steps below:

• Press “Windows key + C” from your keyboard to open “Charms bar”.
• Select “Settings” option.
• Select “Permissions” option.
• Turn on “Allow this app to access your: Webcam and Microphone” option.
• Lose the app by pressing “Alt key + F4” from your keyboard.
• Reopen the Camera app.
• Connect your camera and then check how this app works.

Goodluck!

 

Audio not working

Hi Mirdula,

Before we proceed, I would like you to provide the information stated below:

• Did you make any changes to the PC prior to this issue?
• What troubleshooting steps have you performed to fix the issue?

For now, I suggest that you refer to the article, Windows 10 – Audio Troubleshooting Tips
and check if the steps provided helps rectify the issue.

Hope this helps

Regards