Windows 10: Audio codec Driver issue

Hi,
We have made a SBC in which it has 2 audio codecs. Audio codec is ALC892 from realtek. The processor used is Intel i7 7820EQ. From the processor, 2 serial lines for high definition audio will come for audio codec's. 1st line will be connected to 1st codec and 2nd line is connected to 2nd codec. 1st codec is designed for 5 channels and 2nd is designed for 3 channels. We have requirement of 8 channels simultaneous audio. Accordingly the BIOS has been updated based on verb table of both the codec's and schematic we have made. The BIOS is ported onto the processor. When we tested in the windows 10 platform, the default windows drivers for audio are installed. I can see 8 speakers( 5 channels from audio codec1 and 3 channels from audio codec 2 as expected) in the device manager and sound section of control panel. But I can play the sound individually by making any one speaker as default. We have a requirement of 8 channels simultaneous audio. For example, if I have 8 .wav files, 1st file should be played at 1st audio port, 2nd file should be played at 2nd audio port and so on upto 8th file at 8th audio port, all the 8 files at a time. I will share the verb table of both the codec's and audio section schematic if required.
Your kind support is very much required
Thanks
Best Regards,
Pruthvi

:)

 

USB Audio Codec Driver

After following all these steps, my usb audio device still does not work. In Settings > Connected devices it list USB Audio Codec Driver is unavailable.

 

IDT High Definition Audio CODEC Not Working

Hi,



I realized your concern and will assist you to resolve the issue.

I suggest you to update the driver and check if the issue persist.

Follow the steps to Update the driver and check if it helps.

• Press Windows key + X key and click
  Device Manager.
• Select IDT High Definition Audio CODEC on Device Manager.
• Select the Driver tab.
• Click on Update Driver.
• Select the option “browse my computer for driver software”.
• Select the option “let me pick up a list of device drivers on my computer”.
• Select the High Definition Audio Device instead of IDT High Definition" And click next.

Your reply is very important for us to ensure a proper resolution. Please get back to us with the above information in order to assist you accordingly.

Thanks and regards.

 

I don't have the IDT High Definition Audio Codec Driver installed on my computer

Hi,

If you want to have the high definition audio codec driver on your computer, we suggest updating your sound driver. Follow the steps below to update sound driver.

• On Start menu and type
  Device Manager and press enter.
• Click Sound, video, and game controllers.
• Right-click IDT High definition audio codec and
  Update driver.
• If there are no update available, reinstall the driver by clicking Uninstall.
• Restart the computer. Download the drivers from the manufacturer’s website and install it.

We also suggest updating the chipset driver from your manufacturer's website. Click
here and
follow the steps provided to install and update drivers in Windows 10.

Let us know if you need further assistance.