Windows 10: Audio drivers Issue

Before we start......

My Audio works just fine with a wireless bluetooth & to ensure that the speakers are actually fine i also ran Dell Diagnostic Tool & Also tested the speakers & the audio jack with UbuntuUSB Bootable...


The Problem I am facing is that as also hinted above my audio drivers are not functioning........


Initially when i installed windows i had Intel Audio Drivers but somehow they changed to High Definition Audio Device In the Device properties its from Microsoft & not Realtek






Thing is this one does not run Properly & as you can see on the below image on the bottom right it says "NO SPEAKERS OR HEADPHONES ARE CONNECTED"





I have tried adding the Realtek Audio drivers as legacy drivers did not work...


i have tried to uninstall the High Definition Audio Device drivers it still comes back.....


i have tried to roll back driver update still nothing.....


also tried to update driver manually by browsing computer well here is the thing if i use Microsoft provided drivers nothing happens.....but if I try to install the Realtek Drivers the entire system crashesI get these options if i uncheck "show compatible drivers"......if i leave it checked then i get only the high definition audio device driver


Please don't say that roll back windows updates as this is a fresh install with the latest updates.....


also tried to switch to Windows Insider program but nothing works.... :


P.S i have had this issue 2 times in the past...


Don't remember what i did the first time.....


But the second time i was facing the issue cauz Waves Maxxaudio was disabled during startup.....This time Waves Maxxaudio is not even installing....


if anyone has any ideas or any suggestions please do provide......


Thanks

:)

 

Dolby Audio driver

Hi Joseph,

Thank you for posting in Microsoft Community and being a part of Windows 10.

Do let us know the following to assist you better with this issue:

• What is the complete error message of this issue?
• When are you facing this issue with the drivers?
• Have you installed all the latest drivers from the manufacturer's website for current operating system?

I suggest you to uninstall the existing Audio drivers, download the latest drivers for your device and check if it helps.

Step 1: Uninstall the Audio driver.

Steps:

• Press Windows + X keys from the keyboard, click on Device Manager.
• Expand Audio inputs and outputs, right click on the driver and click on
  Uninstall.

Step 2: I suggest you to manually install the latest audio drivers and check.

Download the latest drivers from: Lenovo Support for g500

Select the driver and operating system to download.

Refer to the article by Andre Da Costa to install the latest driver:

How to: Install and Update drivers in Windows 10

Hope it helps. Get back to us with the required information and updated status of this issue for further assistance.

 

Windows 10 audio driver issue

Hi Hani,

Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

I suggest you to follow the methods and check if it helps.

Method 1: Perform playing audio Troubleshoot.

Windows 10 has a built-in troubleshooter to check and fix issues with Sound. I would suggest you to run this troubleshooter to check if the issue is with your Audio.

Refer these steps:

• Press Windows key +X, select Control panel
• 
  Change the view by option on the top right to Large icons
  
• 
  Click on troubleshooting and click on the view all option on the left panel
  
• Run the playing Audio troubleshooter

Method 2: Updating the Audio drivers.

Try updating the Audio drivers from the manufacturer's website and check if the issue persists.

Follow the steps to update the audio drivers:

1. Press Windows key + X key and click Device Manager.

2. Expand the Sound, Video and game controllers.

3. Right-click on the Sound card and click on Update driver software.

4. Restart the computer and check.

Refer the link below and check if it helps.

No sound in Windows.

http://windows.microsoft.com/en-US/windows/no-sound-help#no-sound=windows-8&v1h=win8tab4&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help

 

dolby advanced audio v2 driver issue.....

Hi Abhishek,

Thank you for posting your query in Microsoft Community.

We would be glad to help you with the issue you are facing today.

This issue seems to be due to the incompatible audio card drivers on the computer. I would suggest you to uninstall existing Audio Card Drivers and then reinstall the latest Windows 10 compatible Drivers for your computer model from the Lenovo website.
Please follow these steps:

Step: 1

Uninstall the Device Drivers:

a) Press “Windows Logo” + “X” keys on the keyboard.

b) Click on “Device Manager” from that list.

c) Search for the Audio device from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this
device” you may select that and then remove the corrupted drivers from the computer.

d) Follow the on-screen instructions to complete it and the restart the computer if prompted

After the restart, please open the Device Manager again and then click on the “Scan for hardware changes” button.

Check if Windows 10 detects the Audio Card device and installs an appropriate driver automatically. If the issue still persists, then try the next step.



Step: 2

Install the latest available Audio driver for Windows 10(32 bit, 64 bit).

Please download and install the latest Windows 10 drivers for your computer model from the manufacturer website.

Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.



Thank you.