Windows 10: Audio has a red X and will NOT work even after restart/troubleshooting ETC.

I really need help...



I had bought this HP Windows 10 Laptop in the first few weeks of October, and about one/two weeks ago, the audio decided to act out.


I've tried doing the troubleshooter and it says it's not responding, restarting the services countless times, tried uninstalling and reinstalling the driver(s) multiple times, tried contacting Microsoft Support, tried HP Support, watching Youtube videos about it, it seems nothing I do is working... It's really frustrating me and this has been going on for a little over a week, with no solution. I don't think I have done anything to tinker with it, I've tried looking on here (In the Community) for any help, and none of the suggestions work for me. I'm not really sure what to do now, and it looks (to me) that I have hit a dead end. I really love this thing, it runs well but I would really, really like to hear my videos, games, ETC. Even when I put in my headphones, it has the exact same problem.


*I have noticed while searching for a solution about this problem, that is it common (I think?). This laptop did come with Windows 10 installed, it is practically a brand new computer still, not having it for a full month yet.


Added note: The audio services were set to Automatic by default, and I had changed it when the services failed, to restart themselves, so when it refreshes itself and it will look fine until I go to use the volume slider. And using the volume shortcuts does not effect it whatsoever.

:)

 

Windows 10 infinite restart black screen


The tutorials provided are just a list of troubleshooting steps. Use only the steps which apply to you.

Since none of the troubleshooting steps here worked, I'd suggest you do a Clean install.

John

 

Ethernet shows red X and does not appear in settings, but still works


Not sure why this is happening. I have working ethernet and am connected, it works fine. But the taskbar icon shows a red X over it, and the tooltip says "Not Connected - No connections are available". Looking in "Network & Internet", ethernet is not even listed there. And before anyone suggests wireless interference .. this PC does not have a wireless card or integrated wireless.

 

Upgraded to windows 10 my audio stopped working. The volume has a red X over it and in the device manager no audio devices are listed.

Original Title: Uninstalled Audio Device

I upgraded to windows 10 my audio stopped working. The volume has a red X over it and in the device manager no audio devices are listed. How can I re-install the audio device for free?