Windows 10: Audio: Headphones/Speaker only work when computer reset a certain way

Discus and support Audio: Headphones/Speaker only work when computer reset a certain way in Windows 10 Drivers and Hardware to solve the problem; Hi. I have a laptop with Windows 10. My audio driver is the Realtek High Def Audio(SST). I'm uncertain when the problem started but it's been going on... Discussion in 'Windows 10 Drivers and Hardware' started by Timberw777, Sep 19, 2020.

  1. Audio: Headphones/Speaker only work when computer reset a certain way


    Hi. I have a laptop with Windows 10. My audio driver is the Realtek High Def Audio(SST). I'm uncertain when the problem started but it's been going on for awhile. My laptop speaker won't work if the computer is restarted with headphones plugged in. Only the headphones will have any audio. And vice versa, if the laptop is restarted with nothing plugged in, only the speakers work. Even after plugging the headphones in. I've gone through the audio troubleshooting steps provided by Windows. I've also made sure all of my drivers are updated. I've uninstalled and reinstalled the Realtek driver as well. No luck. I've also disabled different audio options and reenabled them in order to see if it'd help. Still nothing. Any help with this would be greatly appreciated.Audio Info.docx

    :)
     
    Timberw777, Sep 19, 2020
    #1

  2. New computer, is there a way to plug in headphones and have audio without speakers

    new computer and didn't purchase speakers. Is there a way to plug in headphones and have audio without speakers??

    Original title: audio
     
    bbhammer1970, Sep 19, 2020
    #2
  3. Mala_S Win User
    Move audio to one side for speakers but not headphones

    Hello J1mmyth3F1sh,

    Thank you for writing to Microsoft Community Forums.

    • Is your headphones getting detected in the Playback settings?
    • Are you trying to play the audio on both Speakers and Headphones at the same time?

    Ideally, if you have configured Sound settings to play on your left speakers, the same goes with the headphones. The sound starts playing only on the left side of your headphones according to the settings changed.

    Meanwhile, we can try configuring the headphones and change the balance level in the sound settings and see if it works. Kindly check with the steps listed below and see if it helps.

    Method : Run audio test for your headphones.

    • Open Control Panel from the Start menu and click on
      Sound.
    • In the Sound window, click on your
      Headphones and select Configure option at the bottom left.
    • By running the test, check if both sides of your headphones are working fine.

    If that doesn’t help, I would suggest you to check with the audio balance by following the steps listed below:

    • Open Sound settings from
      Control Panel,
      and right click on the Headphones to open its
      Properties.
    • Click on Levels tab and select
      Balance
      button. In the Balance window, you can use the slider to balance both left and right headphones equally.

    However, I commend and appreciate you for recognizing this behavior. This is a valuable suggestion as there may be other users with a similar requirement. Hence, I suggest you to leave a
    Feedback for this product so
    that our developer team can look into this and check if it can be implemented in the future updates.

    Regards,

    Mala S

    Microsoft Community - Moderator
     
    Mala_S, Sep 19, 2020
    #3
  4. Ivy Mun Win User

    Audio: Headphones/Speaker only work when computer reset a certain way

    Speakers and headphones work at the same time

    Hi.

    Let us isolate your concern by answering these few questions.

    • Have you tried connecting your headphones directly to your desktop?
    • Does your speaker work normally when connected to your desktop?
    You may try the following steps to help resolve your concern:

    • Unplug or Disconnect your speaker from the desktop.
    • Connect your headphone directly to the desktop.
    If the headphone works properly when directly connected to the desktop, we suggest that you contact your speaker manufacturer for assistance.

    Let us know how it goes.
     
    Ivy Mun, Sep 19, 2020
    #4
Thema:

Audio: Headphones/Speaker only work when computer reset a certain way

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