Windows 10: Audio issue after upgrading to Windows 10, Version 1809

Discus and support Audio issue after upgrading to Windows 10, Version 1809 in Windows 10 Drivers and Hardware to solve the problem; I'm seeing an issue on multiple computers when I upgrade to the latest Windows 10 build (1809). It's a little funky on when it shows up but it's a... Discussion in 'Windows 10 Drivers and Hardware' started by Eomer000, Dec 5, 2018.

  1. Eomer000 Win User

    Audio issue after upgrading to Windows 10, Version 1809


    I'm seeing an issue on multiple computers when I upgrade to the latest Windows 10 build (1809). It's a little funky on when it shows up but it's a pretty major issue for me and I'm curious if any one else has seen it.

    The main issue I have is that I'm trying to use Assigned Access, and with that whenever I boot the computer from all the way off I don't get any audio from the video files I play from my app. However if I reboot the computer (without actually powering it down) it will work just fine until I shut it down again.

    Most people don't use assigned access, but there are a few other places this shows up. The easiest one for people to test is by booting the computer from off and before logging into a user click on the Ease of Access icon. This should play the audio "Make your computer easier to use..." on my computer it won't, unless I reboot, or log into an existing user.
    Interestingly if I log into a user for the first time after booting from off most the audio won't work, but some, like notifications and the sound you get when clicking on the volume level bar will paly. Things like mp4 videos and mp3 files won't, I don't know if this is a file type or player difference.

    Another note is that if I look at the mixer while audio is supposed to be playing but isn't the sound level on the app will go up and down, but not on my output device. I have Realtek Audio chipsets, but I've tried multiple Realtek drivers as well as the default HD Audio Driver in Windows they all acted the same as far as I could tell. I did not have this problem with Windows version 1803.

    Has anyone else seen this? I'd love to have some people try and tell me what they see. Of course even better is a good fix for it.

    Thanks in advance for any help I get.

    :)
     
    Eomer000, Dec 5, 2018
    #1
  2. Bree Win User

    Windows 10 October 2018 Update version 1809 Now Re-Released


    New upgrade block added 21 November. This time it's apparently Intel who have QA issues (for a change).

     
    Bree, Dec 5, 2018
    #2
  3. Nordic Win User
    Windows 10 upgrade problem, no input accepted

    I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

    After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

    I will list some, or hopefully all, of the troubleshooting steps I have tried:
    • Move keyboard and mouse to different USB ports.
    • Try different keyboard or mouse.
    • Restart computer, repeatedly.
    • Google for related issues.
    • Update Bios, because why not.
    • Create boot media and revert to windows 7.
    The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

    Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.
     
    Nordic, Dec 5, 2018
    #3
  4. Audio issue after upgrading to Windows 10, Version 1809

    Rear audio jack not working after upgrading to Windows 10

    Hi,

    Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

    I understand your concern about accessing beats audio on your device after upgrading to Windows 10, we will help you with this issue.

    This issue might have occurred due to corrupted/ outdated audio drivers on your device.

    Do let us know the make and model of your HP computer?

    Try the below troubleshooting steps and check if it helps.

    Step 1: I suggest you to run Hardware and Devices troubleshooter.

    Hardware and Devices troubleshooter checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

    • Press Windows key from the keyboard, type
      Troubleshooting and select it.
    • Click on view all option on the upper left corner of
      Troubleshooting window.
    • Select the Hardware and Device options from the list.
    • Click Next to run the Hardware and Device
      Troubleshooter.

    Step 2: I suggest you to update the audio drivers for your device.

    Steps:

    • Press Windows + X, select
      Device Manager
      .
    • Expand Audio inputs and outputs, right click on
      Speakers/ Headphones and click on Update driver software.

    Step 3: I suggest you to install all the pending updates after upgrading to Windows 10.

    • Connect to the internet.
    • Press Windows key and type
      updates
      .
    • Click on Check for updates.
    • Under Windows Updates, click on
      Check for updates.
    • Try to install the updates being shown.

    Hope it helps. Try the above and update the status of this issue for further assistance.
     
    Deepika Gowda, Dec 5, 2018
    #4
Thema:

Audio issue after upgrading to Windows 10, Version 1809

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