Windows 10: Audio Issues when using 3.5mm audio jack.

Hi everyone, new member here, so I'm not too sure if this has been posted and/or resolved yet, but here goes:

For some time now, I've been using USB-C headphones that came with my Samsung phone last year, but I recently switched back to using the 3.5mm because of a new pair of headphones I just got.

Here's the problem, when I'm using Spotify or playing media on YouTube, the audio is full with the bass/mids/treble, but on video call for some reason it goes all thin and no mids. Turned off and uninstalled any potential enhancements and such to my audio, problem is still the same.

When I play Spotify during a video call, the audio suddenly goes back to normal again, but as soon as I open my web browser, it switches back to the horrible sound. It's as if opening my browser changes the EQ entirely.

I've reset all settings to default, removed any enhancements, and pretty much anything else I've seen to no avail.

:)

 

Computer's Audio Jacks Stopped Working

The audio jacks stopped working and it is not a hardware problem.

1. Multiple headsets do not get audio output from both of the audio jacks on the computer and the headsets are confirmed to be working, so it's the computer's problem.
2. The audio output through a DisplayPort monitor's audio jack and monitors' speakers still work, so the computer can still produce audio. The monitor's audio jack is not an option.
3. Both audio jacks stopped working at the same time despite only one being in use, so it's not hardware.

What is the problem and what is the solution?

 

Computer's Audio Jacks Stopped Working

GAUTAM GOHIL

 

Windows 10: Issues with front audio jack

Hi,

I realize that you are facing issues with the front audio jack. Sorry for the inconvenience caused.

Few more details would help us to assist you better.

1. "the computer stated that the front jack was the default communications device", when exactly do you get this message?

2. What is the make and model of the computer?

3. When you say sound works, are you saying that when you plug the headphones to the front audio port the computer doesn't recognize but the sound/audio plays in the headphone?

4. Did you make any software changes to the computer prior to this issue?

You may run the Hardware and Devices
troubleshooter and check.

Hardware and Devices troubleshooter checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Right click on the start menu and select control panel.
• In the category select small icons.
• Select Troubleshooting.
• Select View all on the top left corner.
• Click on Hardware and Devices.
• Follow the on-screen instructions to run the troubleshooter.

You may also check if the headphone's 3.5mm jack is correctly installed (pushed deep) in the front audio port and check if the computer recognizes it.

You may try the given suggestions and get back with the results.

Thank you.