Windows 10: Audio "Jack Info" modification

Hello,


I have an issue where my headset is plugged in but no audio is coming from it. I checked the Sound control panel and noticed that my "Speakers" device is my new default device and is currently using the "L R", "C Sub", and "LR RR" Rear panel jacks on the motherboard. I do not have and never had speakers set up on this computer and was wondering how to change the jack info of "L R" and "C Sub" to my Headphones device. My headphones are currently plugged into both "L R" and "C Sub" audio jacks and yet the Sound control panel does not recognize that it is plugged in ("Not plugged in" message in control panel). (Worked 24 hours ago, and switched when turning on my computer this morning)




:)

 

audio jack problems

Hi,

Windows allows disabling of a certain port if you want to or if you need to. To disable a headphone or speaker audio jack, kindly follow these steps:

• Right-click the Sound or Volume icon on the lower-left side of your screen.
• Select Playback devices.
• Right-click on the playback device that you want to disable and click
  Disable.

To disable a microphone jack:

• Right-click the Sound or Volume icon on the lower-left side of your screen.
• Select Recording devices.
• Right-click on the recording device that you want to disable and click
  Disable.

Also, we recommend taking your PC to a technician for the removal of the audio jack that is stuck so that, you'll be able to use the port again.

Should you have more concerns, feel free to post.

Regards.

 

Audio Jack isn't Scanning the headset

Hi Aanika,

Faulty audio jack is one of the possible reasons why your headset is not working. For us to assist you better, kindly answer the following questions:

• Have you made any changes to your computer prior to this issue?
• Which Version and OS Build number of Windows 10 is currently installed?
• To check, press the Windows key, type winver, and press the
  Enter key.
• Have you tried the troubleshooting steps on this
  link to resolve sound issues?
• Is the headset connected to the front panel audio jack or the back panel audio jack?

Meanwhile, you can try the troubleshooting steps on this
link that was provided by preethu on April 23, 2015 to resolve your issue.

We will be looking forward to your response regarding your headset issue.

 

No sound from either audio jack. Lenovo Thinkcentre M Series M90P

Hi Herman,

There are several reasons why the audio jack is not working properly. One of which is if the device you're using is grounded. To isolate the issue, kindly answer the following questions:

• When did the issue start?
• Were there any changes made to your computer prior to the issue?
• What device are you connecting to the audio jack?
• Are these devices working properly in another computer?
• What troubleshooting steps have you done so far?

Regards.