Windows 10: Audio "Jack Information" for the speakers

Hello ,i have PC speakers 5.1 Creative Inspire T5900. T5900Windows 10, motherboard asus g97m-e.In windows "sound/speakers properties", windows don't recognize them as 5.1 speakersI think it has to be like thisAll 3 wires from the speakers are pluged in PC. Sound is coming only from 2 front speakers and subwoofer, but from other no sound. How i can fix this? Thank you for the help.P.S. i have downloaded motherboard's drivers, reinstalled them, nothing.

:)

 

Surface Pro 4 Audio Jack and Speakers (Fixed)

It does not show the Speaker or Audio Jack on there. It just says "No Jack Information Available"

 

Audio Not Working (No Jack Information.

Hi,

Thank you for posting on Microsoft Community. I understand the inconvenience you are facing. I will certainly help you with this.

I understand the inconvenience you are facing. I appreciate your efforts made towards fixing the issue. I will certainly help you with this. The information which you have provided is not enough for us to determine the issue. Please provide us more information.

• Are you able to plug and play any other headphones, is this issue specific to particular headphone?

Method 1:

I suggest you to run the Playing Audio
troubleshooter and check if it helps.

• Type troubleshooting in the search bar.
• Select Troubleshooting.
• Select View all on the top left corner.
• Click on Playing Audio.
• Follow the on-screen instructions to run the troubleshooter.
• Check if issue persists.

Method 2:

I suggest you to make sure that the headphone that you are using are set as default in the computer. Follow these steps to check this:

• Right click on the volume icon and select “Playback devices”.
• Now, right click on empty space and select, “Show disconnected devices” and “Show disabled devices”.
• Select “headphone” and click on “Properties” and make sure that the headphone is enabled & set as default.
• Reconnect your headphones and check if issue is resolved.

Hope this information helps. Please post back with the results and the information asked, we will be glad to assist you further.

Thank you

 

audio jack problems

Hi,

Windows allows disabling of a certain port if you want to or if you need to. To disable a headphone or speaker audio jack, kindly follow these steps:

• Right-click the Sound or Volume icon on the lower-left side of your screen.
• Select Playback devices.
• Right-click on the playback device that you want to disable and click
  Disable.

To disable a microphone jack:

• Right-click the Sound or Volume icon on the lower-left side of your screen.
• Select Recording devices.
• Right-click on the recording device that you want to disable and click
  Disable.

Also, we recommend taking your PC to a technician for the removal of the audio jack that is stuck so that, you'll be able to use the port again.

Should you have more concerns, feel free to post.

Regards.