Windows 10: audio jack

My audio jack does not recognize my wired apple hands free or any wired earphones. I have cleaned out m;y computer from all dust. I inspected the wiring to the audio jack, usb, and the mic jack. All wires intact and clean.I have search settings for any audio issues and devices. The hands free is not on the devices list.I checked the hands free on my laptop and it works. I double checked all the audio drivers and they are working normally. I tried other earphones like the new one I just purchased from amazon and it does not work.SystemWindow 10 Enterprise 20H2 64 biteverything is updatedThank

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audio jack problems

Hi,

Windows allows disabling of a certain port if you want to or if you need to. To disable a headphone or speaker audio jack, kindly follow these steps:

• Right-click the Sound or Volume icon on the lower-left side of your screen.
• Select Playback devices.
• Right-click on the playback device that you want to disable and click
  Disable.

To disable a microphone jack:

• Right-click the Sound or Volume icon on the lower-left side of your screen.
• Select Recording devices.
• Right-click on the recording device that you want to disable and click
  Disable.

Also, we recommend taking your PC to a technician for the removal of the audio jack that is stuck so that, you'll be able to use the port again.

Should you have more concerns, feel free to post.

Regards.

 

Computer's Audio Jacks Stopped Working

The audio jacks stopped working and it is not a hardware problem.

1. Multiple headsets do not get audio output from both of the audio jacks on the computer and the headsets are confirmed to be working, so it's the computer's problem.
2. The audio output through a DisplayPort monitor's audio jack and monitors' speakers still work, so the computer can still produce audio. The monitor's audio jack is not an option.
3. Both audio jacks stopped working at the same time despite only one being in use, so it's not hardware.

What is the problem and what is the solution?

 

Computer's Audio Jacks Stopped Working

GAUTAM GOHIL