Windows 10: Audio jacks stopped working

Discus and support Audio jacks stopped working in Windows 10 Software and Apps to solve the problem; Hi, after a random crash of my pc, I had to reset the CMOS battery to make the pc work again.after that my audio jacks stop working and do not detect... Discussion in 'Windows 10 Software and Apps' started by denis_590, Feb 7, 2025.

  1. DENIS_590
    denis_590 Win User

    Audio jacks stopped working


    Hi, after a random crash of my pc, I had to reset the CMOS battery to make the pc work again.after that my audio jacks stop working and do not detect any of my 2 headsets with or without adapteri've tried re-installing drivers but I get a BSOD rtkvhd64.sysany help?Motherboard: ASUS Prime H610M-K D4

    :)
     
    denis_590, Feb 7, 2025
    #1
  2. CALVIN D
    Calvin D Win User

    Computer's Audio Jacks Stopped Working

    The audio jacks stopped working and it is not a hardware problem.

    1. Multiple headsets do not get audio output from both of the audio jacks on the computer and the headsets are confirmed to be working, so it's the computer's problem.
    2. The audio output through a DisplayPort monitor's audio jack and monitors' speakers still work, so the computer can still produce audio. The monitor's audio jack is not an option.
    3. Both audio jacks stopped working at the same time despite only one being in use, so it's not hardware.
    What is the problem and what is the solution?
     
    Calvin D, Feb 7, 2025
    #2
  3. GAUTAMGOHIL
    gautamgohil Win User
    Computer's Audio Jacks Stopped Working

    GAUTAM GOHIL
     
    gautamgohil, Feb 7, 2025
    #3
  4. NTEKNIKLAUS
    NTekNiklaus Win User

    Audio jacks stopped working

    Computer's Audio Jacks Stopped Working

    Hi Calvin,

    Please go to the settings app on your PC and click update and security. Click Troubleshooting, and find the one that says "Playing Audio". It should detect the problem.
     
    NTekNiklaus, Feb 7, 2025
    #4
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Audio jacks stopped working

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