Windows 10: Audio keeps stopping - Troubleshooter reinstalls audio driver

Why does the audio driver on my laptop keep disappearing? Audio stops, I use troubleshooter and the audio driver has to be reinstalled. This has happened at least a half dozen times.

:)

 

My Audio Service Keeps Saying, "Stopping" But Won't Actually Stop.

Hello Esha,

The big "X" on your volume or audio icon may suggest that you need to uninstall and reinstall your audio/sound drivers. If you haven't tried uninstalling and reinstalling your drivers, please do so.

Here are the steps on how to reinstall your drivers:

• Press Windows key + X, select
  Device Manager.
• Locate the audio adapter, right click and select
  Properties.
• Click on the driver tab and click Uninstall.
• Restart the computer. (Windows will load the generic audio driver for you.)
• Check if you'll have the same issue with the Windows generic drivers.
• If yes, download and install the latest audio driver.
• Now, right click on the audio adapter and select
  Scan for hardware changes.

We'll be here if you need additional assistance.

 

Audio driver keeps failing

Hi Krishna,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand your concern about accessing the audio on your device, do let us know the following to assist you better with this issue:

• What is the make and model of your device?
• Where exactly are you trying to access the audio from?
• What are all the troubleshooting steps you have tried in resolving the issue along with uninstalling and updating the audio drivers?
• Is this issue specific while playing any audio from device/ website?

I suggest you to refer to the below Microsoft article, try the troubleshooting steps that haven't deployed and check with the status of this issue.

Fix sound problems

Hope it helps. Reply to the post with an updated status of this issue and required information, we will be happy to help you accordingly.

 

Suggestion for audio troubleshooter

Recently I had a problem with the audio output on my computer, and the troubleshooter couldn't solve it. It suggested that I reinstall the Realtek driver, which seemed to work for a short period sometimes, but then the problem returned. I seem to have
found a better fix: reinstall the Intel(R) Display Audio. Maybe the audio troubleshooter should be revised to suggest that as a possible solution to audio issues. Does that possibility make sense?