Windows 10: Audio keeps switching to device that doesn't exist

My audio output keeps switching itself to a device called "Headset Earphone 2- XBOX_360_DEVICE _00:01." The problem is that this device does not exist. I have no idea where my PC thinks this device is attached at. If I don't play any audio for a while, the device goes away, but returns and automatically switches as soon as I play audio again. If I switch it back to my default device, it automatically switches to the Xbox device after a few seconds. I've tried uninstalling the device in Device Manager, but it keeps reinstalling itself. I have tried restarting my PC, but that did not fix the issue. I have checked for updates and there aren't any. I'm on Windows 10.

:)

 

Switching between bluetooth audio devices.

Thank you for the information.

Try doing the following steps below to switch between your audio devices:

For Windows 10, 1607 version:

• Click on the sound icon in the notification area.
• Click Select playback device.
• Select the audio device you want to use from the menu.

For previous versions of Windows:

• Right-click on the speaker icon in the notification area.
• Click Select Playback devices to select your preferred/default speaker.
• Click on Playback tab to see the list of the devices.
• Right-click on the preferred device then select Enable.
• To make the device as your default audio, right-click on the chosen device then select
  Set as Default Device.

Don't hesitate to get back to us if you need further assistance.

 

PC Switches From Headphones to Device That Doesn't Exist

I have several pairs of wired headphones. Whenever I try to use any of them, audio plays for a few seconds, then mutes while Windows simultaneously switches to a device called "HEADSET EARPHONE (XBOX_360_DEVICE_01:03)." However, no such device exists.
I do not have headphones made specifically for the 360; I don't even own a 360. If I switch back to the headphones from this device, the problem restarts itself - audio plays for a few seconds and then mutes when Windows switches to this non-existent device.
This renders all pairs of headphones virtually useless. Using Windows 10, 18362.

 

Auto switch in audio device not working

Hi,

Thank you for writing to Microsoft Community Forums.

We understand the inconvenience you are facing with the audio output.
In order to get clarity and to assist you accordingly, please reply with the answers to the questions below.

• What is the Windows 10 version and Build installed? (Type
  winver in Windows search/Run command)
  
• What is the make and model of the PC?
  
• Are you aware of any recent changes on the PC, prior to this issue?

Please provide us the screenshot of the window where you are switching the audio devices. Please follow the steps mentioned in the

screenshot posted by Shawn 'Cmdr' Keene on Oct 2, 2015 to post the screenshots.) Do not share any personal information in the screenshots.

Meanwhile we would like you to uninstall the sound/audio driver from the device manager and re-install it the PC manufacturer website.

1. Press Windows + X and click on Device Manage.
2. Expand or double-click Audio Inputs and Outputs.
3. Right-click on the listed driver, and then select
   Uninstall device
4. Select Delete the driver software for this device, and then click Uninstall.
5. Follow the onscreen steps and restart the PC.
6. Upon restart, install the Audio drivers from computer manufacturer website.

Regards,

Aditya Roy

Microsoft Community – Moderator