Windows 10: Audio messed up

I made a mistake I was listening to YouTube and forgot that my headset with a cord was still on my laptop. The tip of the headset broke and I can't get it out whatsoever. Can I use wireless headphones or USB headphones and still be able to listen to music and stuff.


So my question is


Can I connect Wireless Headphones or USB headphones even though my Audio headphones aren't able to work because the tip of the headphones broke and I can't release it from the audio drive?

:)

 

My Windows Audio is a Mess

Hi there Punchcard, I will be your Independent Advisor for today, I hope we can both resolve your problem.

What I would suggest for now is to completely remove the Audio drivers listed in the Device Manager. Please make sure you remove all listed under Sound and audio devices.

Here is how to do it.

Here the steps to completely remove a Device off your computer.

Step 1. Use shortcut keys Win + X on Windows 10.

Step 2. Select Device Manager.

Step 3. Expand the entry Sound and Audio. Right-click the problematic device and select Uninstall device.

Step 4. You may need to check the option Delete the driver software for this device, and then click the Uninstall button.

Step 5. Reboot the computer.

And then please see if there are any improvements.

 

Can not record audio.

Hi,

We suggest that you run troubleshooting for Audio Recording by following these steps:

• Type troubleshooting on the search box.
• Click View all.
• Select Recording Audio.
• Follow the steps to troubleshoot Recording Audio.

Let us know if you need further help.

 

Windows 10 update messed up audio

Hello,

Thank you for writing to Microsoft Community Forums.

To have better clarity on the issue and guide you accordingly, respond to the questions listed below:

1. What is the make and model of the computer?
2. Which update was installed? Can you help us with the update details?

I suggest you to try the troubleshooting steps listed in the articles below:

• Fix sound problems in Windows 10
• Windows 10 - Audio Troubleshooting Tips
  

Additional Information: If the issue persists, update the audio drivers from manufacturer's website.

Mala S

Microsoft Community - Moderator