Windows 10: Audio on only one channel

Audio shows only one channel with sound and the other is greyed out. Please help.

:)

 

Audio on only one channel

Hi Monica - thanks so much for responding... we did all of the things that you have listed but to no avail...

And in spite of all this, after 2 shops looking at the computer, with no real answers to the problem, my husband on a hunch brought home 2 new digital speakers and evidently the drivers installed as well and now both channels are working! We are so thankful.

 

Can not record audio.

Hi,

We suggest that you run troubleshooting for Audio Recording by following these steps:

• Type troubleshooting on the search box.
• Click View all.
• Select Recording Audio.
• Follow the steps to troubleshoot Recording Audio.

Let us know if you need further help.

 

Audio on only one channel

Hi Carol,

I'd like to know more about your concern. Kindly tell us if you are using a headset or an external speaker to play the audio. Are you using any audio player application? If so, please tell us which application you are using.

Also, kindly send us a screenshot of audio settings that is greyed out so we can have a closer look.

Meanwhile, I suggest that you run the Playing Audio troubleshooter. Here's how:

1. On the Start menu, type Control Panel and then hit
   Enter.
   
2. On the Control Panel search field, type Troubleshooting. Click the result.
   
3. On the left Pane, select View all.
   
4. Select and run the Playing Audio troubleshooter.

Let us know how it goes and we'll assist you further if needed.