Windows 10: Audio plug not working AGAIN

I have a 3 -4 year old Dell laptop. EVERY time there is an update, my computer does not recognise my audio jack for my earbuds. EVERY TIME I have to go through some bunch of BS to get them working. Every time, the system says it sees the jack but chooses not use them when I plug them in. I'm getting really tired of this. All the usual fixes do not work. I seem to recall turning off some active driver that works on start up or something or other, but of course I can't remember. I don't want to have to disable and then re enable my audio driver every time I unplug my ear buds from the computer a

:)

 

Rear audio ports always show as “Not plugged in”


I've been having this issue with Windows for about a week now which NONE of the back panel/front panel connectors (speakers, microphone) are being recognized by Realtek audio manager. The only audio input/outputs that are showing are the optical.
Troubling shooting steps I've tried (none worked):

• COMPLETELY uninstall all Realtek drivers/reinstall
  
• Tried using windows drivers
  
• Reinstall Windows 10
  
• Upgraded chipset driver
  
• sfc /scannow

I called EVGA and asked for RMA but then I booted into a Ubuntu OS and all the ports work FINE. It must be a problem with windows 10.
Can you think of any other troubling shooting step I can try to fix this annoying issue? Thanks!
Screenshot of playback devices:



Screenshot of Realtek HD Audio Manager:



After looking in Device Manager under Audio inputs and outputs, I don't see any speaker/microphone listings, only the optical crap:

 

DTS Audio Control and headphone plug

Hi Terry,

This issue with the DTS Audio Control can be caused by system corruption on the application itself. As an initial troubleshooting step, we suggest that you uninstall the application. Here's how:

• Type DTS in the search field at the task bar.
• Right-click on the DTS Audio Control in the results.
• Click Uninstall.
• Once done, proceed with installing it back.

You can also check out with HP as the manufacturer of this application for any updated drivers that can help to resolve the issue.

You may try to plug in the headphone again once the issue has been resolved. If it is the same, try a different headphone and let us know about the results.

Should you need additional assistance, do let us know.

 

audio not working

Hi Josh,

Outdated drivers can prevent your computer from detecting plugged audio devices. We'd like to learn more about your concern so that we could provide the proper resolution. We just have a few questions for you:

• Which build version of Windows 10 is on your computer? To check, click
  Start, type winver, and press Enter. For example, 14393.1066.
• Did you make any changes to your computer before this started happening?
  

As an initial recommendation, we suggest that you run the built-in audio troubleshooter in Windows 10. This tool was specially designed to find and fix common audio or sound problems automatically. Here's how to do it:

• Click Start.
• Type Troubleshoot and press Enter.
• Click Playing Audio.
• Click Run the troubleshooter.

If in case the issue persists, this
article has step-by-step instructions on how to update your sound drivers, set default device, turn off audio enhancements, and try different audio formats. Follow the steps carefully.

We look forward to your reply and the results of the troubleshooting.

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