Windows 10: Audio popping / stutter issue, high latency in latencymon

Hi all,

I finished building my new gaming computer recently and facing serious audio (popping, crackling, stuttering) issues as soon I start a game. These issues are appearing in both, the onboard sound device and the dedicated gameDAC from Steelseries. At least the gameDAC and its headset are fine when used on another computer.

These issues are most present when a certain load is on the computer like gaming. Watching youtube videos does not show issues.

The last week I tried many (unsuccessful) fixing attemps, thats why I'm reaching out for help.



A short list of the important things done so far:

- uninstall devices, update drivers, bios, chipset, etc.

- power plan set to high performance mode

- All connections/wires checked and hardware repositioned

- uninstalled all software related to audio, just re-installed Steelseries Engine for my DAC and headset

- deactivated wifi and onboard sound in bios

- Windows, drivers, nvidia software all on their latest version



I was running latencymon while gaming, as these issues are very present then. The results can be found via this link:

Log File

CPU

Driver

Processes



My computer:

Windows 10 Pro 64bit 1903 (18362.449)

AMD Ryzen 3900x

ASUS ROG 2080 ti

ASUS ROG Crosshair VIII Hero (wifi)

Seasonic Focus Plus Platinum (750W)

2x Samsung Evo Plus M.2

2x 16gb G.skill Tridenz Z Neo (@3600mhz, 16-16-16-36)



Thank you in advance for any provided help.

submitted by /u/Reaven-X
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:)

 

Audio stuttering/buzzing and storport.sys high dpc latency

I've only had this audio issue for a few weeks already after I did a custom windows 10 install bc of a previous problem. I've also posted twice about this but no one has helped me yet. I'll post the following possible solutions and suggestions that
I've already done to avoid repeated answers

I did: audio troubleshooter, uninstalled then reinstalled audio drivers, disabled audio enhancements and tried different audio quality under the advanced tab.


After more searching online I tried using DPC Latency Checker (and then LatencyMon to be more detailed) since I read that having high dpc latency can cause problems with real time audio among other things. Apparently
storport.sys is the problem? I literally just have basic knowledge about anything regarding this kind of stuff and I don't have any clue on how to fix this so I just hope someone can help me and give me steps by steps suggestions on how I can solve this. my
audio has just been driving me crazy with those stuttering sounds and I don't want it to worsen.

I would also like to know if having
Ricoh SD/MMC Host Controller and nothing else aside from that, under
IDE ATA/ATAPI controllers, is okay and won't cause problems?

please, I hope someone can help and answer this time around!

 

High DPC latency causing audio stutters

Windows 10 audio clicks,pops,stutters. storport latency issues? HELP? - Windows 10 Forums

- which I posted above- 2 fixes, I think, related to storport.sys

Latency problems after upgrade to version 1803 Solved - Windows 10 Forums
Fix at #4

- which I also posted previously.

These may or may not be relevant in your case of course.

(I searched the forum for
storport.sys latency
storport.sys stutter

- you may find more)

Please advise if these help at all.

You could pm zinou to ask for help looking at your trace.

 

High DPC latency causing audio stutters

No expert in viewing those, sorry. Few are..

zinou has used the recorder a lot in the context of slow boots.

See an example here - with a solution in that case:
Windows 10 audio clicks,pops,stutters. storport latency issues? HELP? - Windows 10 Forums

More solved threads:
Latency problems after upgrade to version 1803 Solved - Windows 10 Forums
Cant get rid of latency/crackles, Latency monitor report enclosed Solved - Windows 10 Forums