Windows 10: audio question

how can I add 2 channel, 16bit 48000 to my computer? I only have 16 bit and 24 bit options? Is there a driver I need to download ?

:)

 

Can not record audio.

Hi,

We suggest that you run troubleshooting for Audio Recording by following these steps:

• Type troubleshooting on the search box.
• Click View all.
• Select Recording Audio.
• Follow the steps to troubleshoot Recording Audio.

Let us know if you need further help.

 

Windows Audio doesnt work, everytime a restart is required to bring back the audio

Hi Anthony,

Thanks for providing suggestions. I have tried all the listed troubleshooting before I raise an question over here.

None of the things helped....in few steps it makes Audio work(Only because of the Restart that is made) again if I shutdown my system and start back after couple of minutes/hours audio doesn't work.

Thank You!!

 

Audio Problems

Hi there SimonWildZX, I will be your Independent Advisor for today, I hope we can both resolve your problem.

May I suggest to completely uninstall all Audio drivers listed in the Device manager including the headset. Please make sure to completely remove.

Here is how to do it.

Here the steps to completely remove a Device off your computer.

Step 1. Use shortcut keys Win + X on Windows 10.

Step 2. Select Device Manager.

Step 3. Expand the entry Sound and Audio devices. Right-click the problematic device and select Uninstall device.

Step 4. You may need to check the option Delete the driver software for this device, and then click the Uninstall button.

Step 5. Reboot the computer.

Repeat the steps in all the Audio devices listed.

Then reboot. then test the headset again.