Windows 10: Audio quit working with Zoom

After more than a year of perfect performance, my audio on Zoom was lost. I've reinstalled Zoom, confirmed most recent drivers for my devices, reconnected cables, etc. and nothing is working. The speakers and microphone work with other apps. Possible that this is another unintended consequence of a Windows update - like the one which caused my printer to become inoperable last year? Any suggestions would be welcome.

:)

 

zoom

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are unable to get audio in Zoom. I’ll certainly assist you with the issue.



However, please let us know:

• 
  Is the issue specific to the Zoom app?
  
• 
  Are you aware of any changes made to the computer prior to this issue?
  
• 
  Which build version of Windows 10 is installed on the computer? Refer
  Which version of Windows operating
  system am I running?
  

I would suggest you to refer the troubleshooting steps mentioned in the Zoom article

Testing computer or device audio and see if that helps.



However, I would also suggest you to get in touch with the
Zoom support team for further assistance with the issue.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Badly zoomed in on all Office products and Explorer

Hi,

I suggest you to try the below steps and check if it helps.

• If you have a mouse with a wheel, hold down the Ctrl key, and then scroll the wheel to zoom in or out.
• From the keyboard, you can increase or decrease the zoom value in 10% increments. To zoom in, press Ctrl + (+). To zoom out, press Ctrl + (-). To restore the zoom to 100%, press Ctrl+0.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

 

Audio not working

Hi Mirdula,

Before we proceed, I would like you to provide the information stated below:

• Did you make any changes to the PC prior to this issue?
• What troubleshooting steps have you performed to fix the issue?

For now, I suggest that you refer to the article, Windows 10 – Audio Troubleshooting Tips
and check if the steps provided helps rectify the issue.

Hope this helps

Regards