Windows 10: Audio randomly cuts out every few minutes

This began to happen fairly recently, probably over the past few days.

My audio is cutting out/lagging randomly when listening to Spotify and/or playing games for example.

I'm using a DGX Xonar 5.1 soundcard for my toslink hi-fi system, as well as bluetooth headphones and the issue is apparent on both devices.

It is worth mentioning that the cut-outs do not occour at the same time when listening to spotifyand playing games, they appear to happen independendly.

I have updated, as well as reinstalled all my audio drivers, based on others who had similar issues I've checked my ethernet connection and its usage does not correlate with audio lags and they still occour offline.


I'm not sure what could cause this problem, especially since active audio programs have lags across all outputs but not at the same time.


Windows 10 64bit Pro


Any help would be appreciated.

:)

 

Windows 10 Audio Randomly Cuts Out

Hi,

Thanks for posting your query on Microsoft community.

We understand the inconvenience caused and we will try our best to resolve the issue.

We appreciate you for trying the troubleshooting steps.

To assist you better, please provide few details.

1) Is the issue confined with specific browser, when you say online audio and video is not working?

2) Is the issue is confined with play online audio/video or with system audio as well?

3) Which exact Windows troubleshooter you have run?



I suggest you to follow the below steps and check if it helps.



Step 1: If you have not performed audio troubleshooter then, I suggest you to perform audio troubleshooter.

Follow the below steps:

• 
  Type Troubleshooting in the Search area on the taskbar and select
  Troubleshooting.
  
• 
  Select Hardware and Sound.
  
• 
  Select Playing Audio under
  Sound and follow the on screen.
  

Step 2: Set Windows Audio services as manual.

Follow the below steps:

1) Press Windows key + r, type services.msc and hit Enter.

2) Check for the Windows Audio services.

3) Right click on the service and select Manual.



For more information, refer to the below link:

http://windows.microsoft.com/en-US/...10&v1h=win8tab1&v2h=win7tab1&v3h=winvistatab1

Hope it helps, reply to us with the status of your issue. We will be happy to assist you.

 

Audio randomly cutting out

Can someone help me but for some odd reason for the past couple of days I've been experiencing audio cutting out(as shown Screen capture - 2eebf219956e244eabed33609ed374e3 - Gyazo )? I've tried uninstalling and reinstalling my audio driver to the point where
I even did a hard restart but the issue comes back with only one of my random applications randomly muting itself.

 

Sound randomly cuts out.

Hi Infernos,

Thank you for posting your query in Microsoft Community.

I understand your concern, please follow the below steps and check if it helps.

Method 1: Run Hardware and Device Troubleshooter

• 
  Type Troubleshooting in the search bar, click on
  Troubleshooting.
  
• 
  Click on Hardware and Sound, click on
  Hardware and Devices.
  
• 
  Follow the steps from the wizard to run the Troubleshooter.
  

If the issue persist, refer to the below method.

Method 2: Reinstall the Driver.

If the issue still persists, then I would suggest you to reinstall the driver and check. Refer to these steps:

• 
  Press Windows key + X, select
  device manager.
  
• 
  Locate the Audio adapter, right click and select
  properties.
  
• 
  Click on the driver tab and click
  uninstall to uninstall the current driver.
  
• 
  Now, restart the computer and Windows will load the generic audio driver for the computer.
  
• 
  Check if you face the same issue with the Windows generic drivers.
  
• 
  If yes, download and install the latest audio driver.
  
• 
  Now, right click on the audio adapter and select “Scan for hardware changes”.
  

Hope these information helps, please get back to us for future support, we’ll be glad to assist you further.