Windows 10: Audio Randomly Cutting Out (win 10)

So here recently, about two days ago, every so often the sound will cut out for about a second or so. There is no set time interval. Sometimes it will 20 seconds apart, sometimes it will be a few minutes in between cuts. This comes after an issue I still havn't found a fix for on my keyboard. Basically, my keyboard has a button on it that makes it light up. However, when I enable the light to see my keyboard in the dark, the vindows ten volume meter pops up every 3 seconds before disappearing and reappering, no matter if I have volume off or on. I'm getting off track. I've tried updating, and rolling back my driver updates like windows support said to. Nothing thus far has worked. It has only done this for the past two days, and neither of the issues happened when I still used win 7, and only occured after I updated to win 10 because my proccessor doesn't support win 7. Someone happen to have a solution to this very annoying issue?

:)

 

Windows 10 Audio Randomly Cuts Out

Hi,

Thanks for posting your query on Microsoft community.

We understand the inconvenience caused and we will try our best to resolve the issue.

We appreciate you for trying the troubleshooting steps.

To assist you better, please provide few details.

1) Is the issue confined with specific browser, when you say online audio and video is not working?

2) Is the issue is confined with play online audio/video or with system audio as well?

3) Which exact Windows troubleshooter you have run?



I suggest you to follow the below steps and check if it helps.



Step 1: If you have not performed audio troubleshooter then, I suggest you to perform audio troubleshooter.

Follow the below steps:

• 
  Type Troubleshooting in the Search area on the taskbar and select
  Troubleshooting.
  
• 
  Select Hardware and Sound.
  
• 
  Select Playing Audio under
  Sound and follow the on screen.
  

Step 2: Set Windows Audio services as manual.

Follow the below steps:

1) Press Windows key + r, type services.msc and hit Enter.

2) Check for the Windows Audio services.

3) Right click on the service and select Manual.



For more information, refer to the below link:

http://windows.microsoft.com/en-US/...10&v1h=win8tab1&v2h=win7tab1&v3h=winvistatab1

Hope it helps, reply to us with the status of your issue. We will be happy to assist you.

 

Sound randomly cuts out.

Hi Infernos,

Thank you for posting your query in Microsoft Community.

I understand your concern, please follow the below steps and check if it helps.

Method 1: Run Hardware and Device Troubleshooter

• 
  Type Troubleshooting in the search bar, click on
  Troubleshooting.
  
• 
  Click on Hardware and Sound, click on
  Hardware and Devices.
  
• 
  Follow the steps from the wizard to run the Troubleshooter.
  

If the issue persist, refer to the below method.

Method 2: Reinstall the Driver.

If the issue still persists, then I would suggest you to reinstall the driver and check. Refer to these steps:

• 
  Press Windows key + X, select
  device manager.
  
• 
  Locate the Audio adapter, right click and select
  properties.
  
• 
  Click on the driver tab and click
  uninstall to uninstall the current driver.
  
• 
  Now, restart the computer and Windows will load the generic audio driver for the computer.
  
• 
  Check if you face the same issue with the Windows generic drivers.
  
• 
  If yes, download and install the latest audio driver.
  
• 
  Now, right click on the audio adapter and select “Scan for hardware changes”.
  

Hope these information helps, please get back to us for future support, we’ll be glad to assist you further.

 

Sound randomly cuts out.

Hi,

Thanks for update and response.

We regret the inconvenience caused to you. Let me assist you.

Install all pending updates on the system, restart and check the status of the issue. Further, I suggest you to try the below methods and check if it helps to resolve the issue.

Method 1: Run the Audio Troubleshooter on the system

Windows 10 has a built-in troubleshooter to check and fix issues with Sound. I would suggest you to run this troubleshooter to check if the issue is with your Audio

Refer these steps:

• Press Windows key +X, select Control panel.
• Change the view by option on the top right to
  Large icons.
• Click on troubleshooting and click on the view all option on the left panel
• Run the playing Audio troubleshooter

Method 2: Install the Audio drivers in compatibility mode

Follow the steps below on how to install driver in compatibility mode:

1. Download the driver from the manufacturer’s website and save it on your local disk.

2. Right click on the setup file of the driver and select “Properties”.

3. Select “Compatibility” Tab.

4. Place a check mark next to “Run this program in Compatibility mode” and select operating system from the drop down list.

5. Let the driver install and then check the functionality.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.