Windows 10: audio service not responding

audio service not responding in Windows 10

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Audio service not responding

Hello,

The audio on my computer isn't working. I've run Troubleshooter and this is what comes up:

Audio services not responding Not fixed

One or more audio service isn't running Completed

Both the Windows audio and Windows Audio End Point Builder services

must be running or audio to work correctly. At least one of these services isn't

running.

Suggestions?

Thanks,

Elda

 

Audio Services are not running / responding.

Charlie,

The Audio services not responding problem is very likely due to an outdated, corrupted or incompatible audio driver on your Windows. I'd like to ask, what do you mean by "to
boot in safe mode and or clean boot / wipe the system and that wouldn't be possible in my current situation"? Are you connected via domain server? Are you getting any error messages when you try to boot into safe mode and perform a clean boot?

In the meantime, I suggest that you follow these steps:

Step # 1: Restart your audio services.

1. Press Windows key + R and then type services.msc and click OK.
2. Find and right-click on "Windows Audio", then click Restart.
3. Right-click on Windows Audio one more time, this time click Properties.
4. Set the Startup type to Automatic. Click Apply > OK.
5. Do the same thing to "Windows Audio Endpoint Builder".
   

Note: If the Restart option grayed out, your Windows Audio Endpoint Builder service is not running, click Start instead.

Step # 2: Uninstall the audio driver in the Device Manager. Open Device Manager> Sound, video and game controllers> Right click the driver> Properties> Driver tab> Uninstall Device> Restart
your PC, and Windows will attempt to reinstall the driver.

Note: If the same issue persists after reinstalling the driver, please contact the audio card manufacturer's website and find and download the correct drivers for your device. Then install it on your computer manually.

You may also refer to Fix sound problems article
for more information.

 

audio services not responding

Hi,

This issue is most likely caused by having outdated drivers or possible system file corruption. Let us gather more details about this issue to help us sort out and address this issue.

• Have you made any changes or installed any updates prior to the issue?
• What troubleshooting steps have you tried so far to address the problem?

While waiting for your response, we suggest that you try the following troubleshooting steps:

Run the audio troubleshooter

• In the Cortana search, type Troubleshooting.
• Click Troubleshooting in the search results.
• Click Hardware and Sound, then Playing Audio.
• Follow the onscreen instructions.

Update audio driver software

• Right-click the Windows key and click Device Manager.
• Expand the Audio inputs and outputs.
• Right-click your audio device and click Properties.
• Click the Driver tab and click Update Driver.
• Follow the onscreen instructions.

Let us know if you still encounter the same problem after doing the above steps so we can further assist you.

Regards.