Windows 10: Audio services not responding Windows10

Si è verificato un grave problema sicuramente software sul mio computer, comprato solo pochi mesi fa.
Si tratta di un laptop ASUS M509DA-EJ025T, 15.6" M509, Windows 10 OS Build 19041.508.
Ad un certo punto, forse a seguito di un aggiornamento automatico, ha smesso completamente di funzionare la parte audio, per cui è impossibile ascoltare musica, vedere video, effettuare conversazioni on line. Ho letto con attenzione questo forum e ho provato inutilmente i seguenti suggerimenti che ho trovato sul sito di supporto microsoft:

1 Playing Audio troubleshooter from Settings app > Update & security > Troubleshoot
Scroll down, select Playing audio
Click Run the troubleshooter
When complete, restart your computer then check if audio is working again.

2 open cmd , run as admin
type SERVICES.MSC in cmd and enter
services will open , scroll to
1. windows audio , make startup as automatic or automatic delayed and make it running
2. windows audio endpoint builder , make startup as automatic or automatic delayed and make it running
Restart your computer then check if audio is working again

Nessuna di queste soluzioni purtroppo ha funzionato nel mio caso.

Alla fine ho deciso di portare il computer presso un centro specializzato, dove hanno verificato che l'hardware audio funziona perfettamente e che il problema è dovuto ai driver audio. Hanno quindi tentato inutilmente di reinstallare i driver richiesti.
Alla fine mi hanno suggerito come unica possibile soluzione di resettare completamente il computer. Questo però mi farebbe perdere moltissimo tempo per reinstallare tutti i programmi che mi servono per la mia attività sono sviluppatore software ed inoltre è sempre possibile che perda qualcosa. Qualcuno può suggerirmi altre strade?

:)

 

Audio service not responding

Hello,

The audio on my computer isn't working. I've run Troubleshooter and this is what comes up:

Audio services not responding Not fixed

One or more audio service isn't running Completed

Both the Windows audio and Windows Audio End Point Builder services

must be running or audio to work correctly. At least one of these services isn't

running.

Suggestions?

Thanks,

Elda

 

Audio Services are not running / responding.

Charlie,

The Audio services not responding problem is very likely due to an outdated, corrupted or incompatible audio driver on your Windows. I'd like to ask, what do you mean by "to
boot in safe mode and or clean boot / wipe the system and that wouldn't be possible in my current situation"? Are you connected via domain server? Are you getting any error messages when you try to boot into safe mode and perform a clean boot?

In the meantime, I suggest that you follow these steps:

Step # 1: Restart your audio services.

1. Press Windows key + R and then type services.msc and click OK.
2. Find and right-click on "Windows Audio", then click Restart.
3. Right-click on Windows Audio one more time, this time click Properties.
4. Set the Startup type to Automatic. Click Apply > OK.
5. Do the same thing to "Windows Audio Endpoint Builder".
   

Note: If the Restart option grayed out, your Windows Audio Endpoint Builder service is not running, click Start instead.

Step # 2: Uninstall the audio driver in the Device Manager. Open Device Manager> Sound, video and game controllers> Right click the driver> Properties> Driver tab> Uninstall Device> Restart
your PC, and Windows will attempt to reinstall the driver.

Note: If the same issue persists after reinstalling the driver, please contact the audio card manufacturer's website and find and download the correct drivers for your device. Then install it on your computer manually.

You may also refer to Fix sound problems article
for more information.

 

audio services not responding

Hi,

This issue is most likely caused by having outdated drivers or possible system file corruption. Let us gather more details about this issue to help us sort out and address this issue.

• Have you made any changes or installed any updates prior to the issue?
• What troubleshooting steps have you tried so far to address the problem?

While waiting for your response, we suggest that you try the following troubleshooting steps:

Run the audio troubleshooter

• In the Cortana search, type Troubleshooting.
• Click Troubleshooting in the search results.
• Click Hardware and Sound, then Playing Audio.
• Follow the onscreen instructions.

Update audio driver software

• Right-click the Windows key and click Device Manager.
• Expand the Audio inputs and outputs.
• Right-click your audio device and click Properties.
• Click the Driver tab and click Update Driver.
• Follow the onscreen instructions.

Let us know if you still encounter the same problem after doing the above steps so we can further assist you.

Regards.