Windows 10: Audio Stopped Working

Discus and support Audio Stopped Working in Windows 10 Drivers and Hardware to solve the problem; Started my computer this morning, and no sound came through. First thing I did is check to make sure my speakers were the default audio device. They... Discussion in 'Windows 10 Drivers and Hardware' started by Hayden1040, Apr 4, 2020.

  1. Audio Stopped Working

    Started my computer this morning, and no sound came through.

    First thing I did is check to make sure my speakers were the default audio device. They were.

    Second thing I made sure I wasn't muted.

    Third I checked that my speakers still work and they are plugged in correctly.

    Then I ran the trouble shooter, it said Audio Enhancements didn't load. See image 1

    I checked the internet and I have updated and reinstalled my drivers but no audio is coming through despite having the correct audio drivers.

    My computer is updated to the current version. See Image 2

    Please Help.


    Image 1:

    Audio Stopped Working 6faf8c57-dffd-47fc-9c27-2a40b34257ba?upload=true.png

    Image 2:

    Audio Stopped Working ada75688-15d7-453b-a015-dd2531d88a29?upload=true.png

    Hayden1040, Apr 4, 2020

  2. audio stopped working, windows 10

    upgraded to windows 10 by reservation few days ago... compatibility test result was fine... audio stopped working all of a sudden... tried upgrading the driver software in device manager
    but in vain... also tried these methods suggested by Microsoft help community... but the audio is still not working, neither speakers nor headphones

    Method 1:

    I suggest you to run the Playing Audio troubleshooter and check if it helps.

    • Type troubleshooting in the search bar.
    • Select Troubleshooting.
    • Select View all on the top left corner.
    • Click on Playing Audio.
    • Follow the on-screen instructions to run the troubleshooter.
    • Check if issue persists.

    Method 2:

    If there no updated drivers available on the computer manufacturer’s website, then try installing it in compatibility mode. Compatibility mode runs the program using settings from a previous version of Windows. Follow these steps to install the drivers
    in compatibility mode and check if that helps.

    • Download the audio driver from the manufacturer’s website.
    • Right-click on the driver setup file and click on ‘Properties’.
    • Click on the ‘Compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select Windows 8/8.1 operating system from the drop down menu and proceed with the installation. Once this is done,
      restart the computer and check if the issue persists
    gomo_vivek, Apr 4, 2020
  3. dalchina Win User
    Audio services not responding - Audio randomly stopped working

    Try the equivalent on your system of this (not all terms may precisely match your setup)
    (from Guide: How to Fix Audio Not Working in Windows 10 : Windows10)

    Note: as you may have found, a number of threads on this topic are unsolved.

    You may wish to consider doing an in-place upgrade repair install if no solution is found.

    Also consider the possibility of hardware failure. You could check the card is seated, cables secure.
    dalchina, Apr 4, 2020
  4. Audio Stopped Working

    After I installed the updates KB3176936, KB3176934, and KB3176495, the audio stopped working

    I'm facing a problem after I installed the updates KB3176936, KB3176934, and KB3176495, the audio stopped working.

    I contact Dell's support and together we tried to:

    • Update the driver
    • Reinstall the driver
    • Uninstall the driver to use windows suggested drivers.
    • Remove the drivers to use the microsoft drivers.
    • Run sfc
    • Run Dell Assist Tools
    • Run Driver updates tools
    • Uninstalled the Windows updates.

    None fixed the problem.

    During the RCA I restored my computer 3 times and the issue is not on the sound card, since when I restore the system it works.

    I'd like to know what would be the next steps.

    Is Microsft release a patch for the update that is breaking the audio?
    Diego Vivo, Apr 4, 2020

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