Windows 10: Audio stops working in call

Discus and support Audio stops working in call in Windows 10 Software and Apps to solve the problem; Hi,I am able to receive and talk in call. However, every once in awhile, it will start popping and then i lose the audio and microphone for the entire... Discussion in 'Windows 10 Software and Apps' started by KwekHuan Qi, Jan 26, 2022.

  1. Audio stops working in call


    Hi,I am able to receive and talk in call. However, every once in awhile, it will start popping and then i lose the audio and microphone for the entire device not just the call. This is especially prominent if I open another app that uses audio such as youtube or a game. I will immediately lose the audio of both the call and the video/game. However, this does not happen if I am not in a call. It happens to both my bluetooth speaker and my earphones using 3.5mm jack. I use discord and Microsoft Teams, it occurs on both apps. I have tried installing new drivers, turn off audio enhancement, ran

    :)
     
    KwekHuan Qi, Jan 26, 2022
    #1

  2. audio stopped working, windows 10

    upgraded to windows 10 by reservation few days ago... compatibility test result was fine... audio stopped working all of a sudden... tried upgrading the driver software in device manager
    but in vain... also tried these methods suggested by Microsoft help community... but the audio is still not working, neither speakers nor headphones

    Method 1:

    I suggest you to run the Playing Audio troubleshooter and check if it helps.

    • Type troubleshooting in the search bar.
    • Select Troubleshooting.
    • Select View all on the top left corner.
    • Click on Playing Audio.
    • Follow the on-screen instructions to run the troubleshooter.
    • Check if issue persists.


    Method 2:

    If there no updated drivers available on the computer manufacturer’s website, then try installing it in compatibility mode. Compatibility mode runs the program using settings from a previous version of Windows. Follow these steps to install the drivers
    in compatibility mode and check if that helps.

    • Download the audio driver from the manufacturer’s website.
    • Right-click on the driver setup file and click on ‘Properties’.
    • Click on the ‘Compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select Windows 8/8.1 operating system from the drop down menu and proceed with the installation. Once this is done,
      restart the computer and check if the issue persists
     
    gomo_vivek, Jan 26, 2022
    #2
  3. dalchina Win User
    Audio services not responding - Audio randomly stopped working

    Try the equivalent on your system of this (not all terms may precisely match your setup)
    (from Guide: How to Fix Audio Not Working in Windows 10 : Windows10)

    Note: as you may have found, a number of threads on this topic are unsolved.

    You may wish to consider doing an in-place upgrade repair install if no solution is found.

    Also consider the possibility of hardware failure. You could check the card is seated, cables secure.
     
    dalchina, Jan 26, 2022
    #3
  4. Audio stops working in call

    After I installed the updates KB3176936, KB3176934, and KB3176495, the audio stopped working

    I'm facing a problem after I installed the updates KB3176936, KB3176934, and KB3176495, the audio stopped working.

    I contact Dell's support and together we tried to:

    • Update the driver
    • Reinstall the driver
    • Uninstall the driver to use windows suggested drivers.
    • Remove the drivers to use the microsoft drivers.
    • Run sfc
    • Run Dell Assist Tools
    • Run Driver updates tools
    • Uninstalled the Windows updates.

    None fixed the problem.

    During the RCA I restored my computer 3 times and the issue is not on the sound card, since when I restore the system it works.

    I'd like to know what would be the next steps.

    Is Microsft release a patch for the update that is breaking the audio?
     
    Diego Vivo, Jan 26, 2022
    #4
Thema:

Audio stops working in call

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