Windows 10: Audio suddenly not working!?

I log into my computer today to discover no audio out of nowhere. I've tried everything and looked everywhere (including other forums on this site and others). Out of desperation, I created an account and am posting here to see if anyone can get me help specifically tailored to my situation. Thanks in advance for anyone who can offer any advice!

IMPORTANT?:


FYI normally when I plug in my headphones they don't work until REALTEK HD AUDIO MANAGER pops up on the screen and then I hit a button/setting in there and it works fine. However, I can no longer access Realtek on my PC even though I've tried uninstalling and reinstalling it more than once. I think this might be my problem? However I cannot find a good download to replace my Realtek. I've tried the official site and other file-sharing sites and none seem to let me access the program after I download and install it.

Here are some computer specs:

OS: Windows 10 Home

Installed on: 12/03/2019

OS Build: 18363.476

Version: 1909

x64 Operating system

Manufacturer: CyberPowerPC

More info available on request, I guess (not sure what all is necessary to know)

Here are a list of things I have already tried:

1. The headphones/speakers themselves are not faulty
2. My audio is not muted
3. All audio devices are ENABLED
4. I have updated all drivers for computer and audio (using Driver Booster Pro but also went in manually through device manager to make sure audio, especially, was updated)
5. Computer is completely updated (and restarted)
6. I used the PC's troubleshoot audio multiple times to no avail
7. I even tried restoring the computer to factory settings (but that failed, at the end it told me the computer could not be restored-- I guess I'll worry about THAT issue later)
8. Right now my only audio output device is showing: Digital Audio (HDMI) (High Definition Audio Device)

SORRY I know this is a lot but I figure the more help I can provide upfront, the easier diagnostics will be. IF ANYONE can help me I would probably cry. But, like, the good cries.

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:)

 

Have windows 10, and suddenly my audio stopped

Hi,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

As the above description is not clear, do let us know the following to assist you better with this issue:

• What is the exactly issue you are facing with audio and how exactly are you trying to access it?
• What exactly do you mean by: Have windows 10, and suddenly my audio stopped?
• Have you made any changes to the operating system, prior to this issue?

I suggest you to install all the pending updates and audio drivers and check if it helps.

Step 1: I suggest you to update the audio drivers from Device Manager and check.

Steps:

• 
  Right click on the Start
  button from the desktop and select Device Manager.
  
• 
  Expand Audio inputs and outputs, right click on
  High Definition Audio Device and click on Update driver software.
  
• 
  Also, try to search for the drivers with the help of model number of your computer from the Manufacturer’s website and install them.
  

Step 2: I suggest you to install all the pending updates after upgrade to Windows 10.

• Connect to the internet.
• Press Windows key and type
  updates.
• Click on Check for updates.
• Under Windows Updates, click on
  Check for updates.
• Try to install the updates being shown.

Hope it helps. Reply to the post with an updated status of this issue and required information, we will be happy to help you accordingly.

 

Audio not working

Hi Mirdula,

Before we proceed, I would like you to provide the information stated below:

• Did you make any changes to the PC prior to this issue?
• What troubleshooting steps have you performed to fix the issue?

For now, I suggest that you refer to the article, Windows 10 – Audio Troubleshooting Tips
and check if the steps provided helps rectify the issue.

Hope this helps

Regards

 

Can not record audio.

Hi,

We suggest that you run troubleshooting for Audio Recording by following these steps:

• Type troubleshooting on the search box.
• Click View all.
• Select Recording Audio.
• Follow the steps to troubleshoot Recording Audio.

Let us know if you need further help.