Windows 10: Audio Turning Off

For the past week or so, my sound has been turning off if I pause any audio output for more than two or three seconds. As a temporary fix, I can go into the "Sound" window from the control panel and mess with the settings until it works; and by "mess with the settings" I mean turning on/off enhancements, turning on/off Windows Sonic for Headphones, and swapping the audio format, with there being no fixed setting for this to work. Before this issue, I had been dealing with an issue caused by windows installing the wrong audio driver for my interface. That issue was resolved by installing the correct drivers and uninstalling the windows installed drivers, however I had to uninstall and reinstall the driver at least five times for the issue to be resolved. Do I need to spam reinstalling the driver over and over again until something happens, or is there another way I can fix this?

:)

 

Can not record audio.

Hi,

We suggest that you run troubleshooting for Audio Recording by following these steps:

• Type troubleshooting on the search box.
• Click View all.
• Select Recording Audio.
• Follow the steps to troubleshoot Recording Audio.

Let us know if you need further help.

 

No audio in 'Asphalt 7: Heat'

Hi Moezul,

Thank you for writing to Microsoft Community Forums.

Does the audio work in other applications?

If you are not able to hear the audio in any applications. I would suggest to check with the steps below and see if it resolves your issue.

Steps:

1. Check if the audio driver is updated. Follow the steps mentioned in the article to update audio drivers.
   
   Update drivers in Windows 10
   
2. The issue can occur if the appropriate playback device is not selected. Click the
   Sound icon (bottom right corner of the screen), click Playback device and select the appropriate device from the menu.
   
3. Check the In-game audio settings to confirm if the sound is turned
   on.
   
4. Check the Volume levels in the system's Volume Mixer to confirm that it is not turned
   off and the levels are appropriate. Right click on the Sound icon and select
   Open volume mixer. Adjust the settings as per your requirements.
   

If the audio issue is only with the game, I would suggest to get in touch with the
game developer
to get a confirmation on this.

Thanks,

Peer Samie

Microsoft Community-Moderator

 

Audio Problems

Hi there SimonWildZX, I will be your Independent Advisor for today, I hope we can both resolve your problem.

May I suggest to completely uninstall all Audio drivers listed in the Device manager including the headset. Please make sure to completely remove.

Here is how to do it.

Here the steps to completely remove a Device off your computer.

Step 1. Use shortcut keys Win + X on Windows 10.

Step 2. Select Device Manager.

Step 3. Expand the entry Sound and Audio devices. Right-click the problematic device and select Uninstall device.

Step 4. You may need to check the option Delete the driver software for this device, and then click the Uninstall button.

Step 5. Reboot the computer.

Repeat the steps in all the Audio devices listed.

Then reboot. then test the headset again.